EMEA SaaS Account Executive — AI-Driven, Self-Sourced

Hiver; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Hiver is seeking an Account Executive to own the EMEA sales territory in a fast-growing, AI-driven customer service platform. You will prospect, qualify, and close across SMB, mid-market, and enterprise accounts with a strong emphasis on self-sourced pipeline and strategic outbound.

You will collaborate with SDRs, product, marketing, and customer success to tailor coverage, improve processes, and drive growth in a competitive market.

Qualifications

• 3+ years of quota-carrying, full-cycle SaaS sales experience with self-sourced pipeline.
• Proven ability to build a book, market, or territory from little existing pipeline.
• Comfort selling across SMB through enterprise and multiple deal sizes.
• Consultative selling with strong discovery and advisory approach.
• Consistent track record of hitting targets in fast-paced, ambiguous environments.
• Target: $50K in new ACV per month once ramped.
• Fluent, hands-on user of AI tools in sales workflow.
• Experience selling AI-enabled or AI-native products is a strong plus.

Responsibilities

• Own the entire sales cycle end to end, from prospecting to close and activation across SMB, mid-market, and enterprise accounts in EMEA and aligned time zones.
• Work hand-in-hand with SDRs to plan territory coverage and pipeline strategy, treating them as a force multiplier on top of your own self-sourced outbound.
• Build the territory: identify where the opportunities are, develop your own outbound motion, and don't wait for pipeline to be handed to you.
• Run a consultative sales process: understand customer needs, advise rather than pitch, and build relationships that last past the first deal.
• Navigate multiple internal and external stakeholders, from individual buyers at smaller accounts to full buying committees at larger ones.
• Work cross-functionally with product, marketing, and customer success to represent the territory's needs.
• Actively shape and improve the sales process itself as the territory matures, not just execute what already exists.

Skills

SaaS sales

Self-sourced pipeline

Quota carrying

Consultative selling

Enterprise & SMB experience

AI tools in sales

Job description

Hiver is seeking an Account Executive to own the EMEA sales territory in a fast-growing, AI-driven customer service platform. You will prospect, qualify, and close across SMB, mid-market, and enterprise accounts with a strong emphasis on self-sourced pipeline and strategic outbound.

You will collaborate with SDRs, product, marketing, and customer success to tailor coverage, improve processes, and drive growth in a competitive market.