EMEA Merchandising Specialist

Sonos LLC; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Sonos is seeking an EMEA Merchandising Specialist to drive end-to-end POS programmes across 17 countries. You will coordinate with agencies, regional marketing and finance to ensure flawless execution and on-brand display standards.

The role requires strong project management, cross-functional collaboration and budget ownership, with a focus on efficient rollout and regional learnings across the EMEA region.

Qualifications

• Essential 4+ years of experience in retail operations, POS or visual merchandising programme management.
• Experience managing multi-market programmes across EMEA with agency and budget oversight.
• Strong collaboration and communication with cross-functional teams and leadership.
• Proven ability to manage budgets, POs, invoices and finance reporting.

Responsibilities

• Support end-to-end EMEA POS programme management with agency executional support.
• Coordinate cross-functional work with Finance, Legal and regional teams.
• Onboard agencies and stakeholders with clear processes and SLAs.
• Drive NPI POS retrofits and rollouts from briefing to in-store reporting.
• Coordinate regional store lists, tour plans and installation partners for NPIs.
• Track POs, approve invoices and capture post-rollout learnings.
• Coordinate artwork, translations, budgets, and calendars.

Skills

Retail operations

POS management

Visual merchandising

Agency management

Cross-functional coordination

Budget ownership

PO management

Invoice review

Finance reporting

Stakeholder communication

Job description

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

About the Role

The EMEA Merchandising Specialist supports the full operational running of Sonos' point-of-sale estate across the EMEA region. Spanning 3,800+ displays in 17 countries, which requires both attention to detail and the ability to step back and assess the region as a whole. This role sits at the intersection of global marketing, regional commercial teams and a network of external agencies. You will translate EMEA retail strategy into clear, well-structured briefs for agencies and retail partners, hold those partners accountable to agreed standards and timelines, and drive continuous improvement in how the programme operates. Internally, you will report to the EMEA Retail Display Manager and work with the wider EMEA commercial marketing team,, the Global Brand Experience team, Finance and Legal. You are delivering executional excellence across EMEA with our agencies and Display Manager, ensuring all parties are informed, aligned and delivering to the standard Sonos expects at store level. The role suits someone who is highly organised, an effective communicator across internal and external stakeholders, and comfortable being detail orientated across multiple projects at the same time.

Key Responsibilities

• Programme and Project Management Support the end-to-end EMEA POS programme management with agency partner executional support: estate integrity, display rollouts, ad hoc installations, relocations and dismantling across all markets.
• Support cross-functional coordination with Finance, Legal, regional Commercial Marketing and the Global Commercial Activation & Enablement team.
• Key contributors towards the onboarding of new agencies and Sonos stakeholders, ensuring clear processes, ownership and SLAs.
• NPI Rollouts and Retrofits Support EMEA execution of all new product introduction (NPI) POS retrofits and rollouts, from initial briefing and prototype review through to in-store completion and final reporting Coordinate regional requirements, store lists, tour plans and installation partners for each NPI wave Manage PO tracking and invoice approval Capture post-rollout learnings and implement process improvements ahead of subsequent launches.
• Artwork, Content and Translations Coordinate POS artwork production, agency briefings, localisation and translation workflows across all markets Track artwork budgets and ensure timely delivery aligned to NPI and campaign calendars.

About You

• Essential 4+ years of experience in retail operations, POS or visual merchandising programme management, ideally within consumer electronics, lifestyle or premium FMCG.
• Proven ability to manage complex, multi-market programmes across EMEA, including agency management, multi-currency budgets, cross-functional stakeholder coordination and multiple concurrent workstreams.
• Commercially confident: experienced in budget ownership, PO management, invoice review and finance reporting.
• A collaborative team player who can build effective relationships cross-functionally.
• Excellent communicator; able to operate confidently at all levels from partner agencies to senior leadership.

Nice to Have

• Fluency in a second European language (German or French preferred)

#Li-Hybrid

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

Sonos is a sound experience company. We connect millions of listeners all around the world to the content they want, where and how they want it. Since inventing multiroom wireless audio in 2005, we have continuously innovated the listening experience, designing hardware and software that celebrates sound, empowers our customers, and brings the home to life.

Our team is made up of passionate players united by a culture of respect, transparency, collaboration, and ownership who want to inspire the world to listen better.

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