EMEA Inside Sales: Growth & Partnerships Manager

Royal Caribbean Group; Weybridge; On-site; GBP 65,000 - 90,000; Full time

Job summary

Celebrity Cruises Inside Sales team at Royal Caribbean Group in Weybridge, England, is seeking a Manager, Business Development to drive profitable growth across a defined portfolio of non‑strategic EMEA trade partners.

You will apply growth, retention and scaled coverage with data‑led account management, virtual engagement and selective travel, collaborating with ROW Marketing, ROW Commercial and ROW Trade Support for coordinated partner coverage.

Responsibilities

• Develop and execute quarterly regional and account plans aligned to agreed guest, revenue, NTR, APD, profitability and sourcing objectives.
• Analyse weekly partner and portfolio performance, translating insight into actions, forecasts, risks and recommendations.
• Implement tier-appropriate contact strategies and service cadences, protecting proactive time for Growth accounts.
• Evaluate account profitability, distribution quality, future potential and cost to serve to prioritise activity and resource.
• Own commercial initiatives from planning through execution to post-analysis, with clear SMART objectives and measurable outcomes.
• Growth: create proactive plans to increase profitable volume, improve APD and mix, expand access and convert evidenced opportunity.
• Retention: protect and optimise material business, improve productivity and avoid unnecessary decline.
• Scaled: provide efficient digital, campaign-led or reactive coverage without routine bespoke plans, travel or investment unless approved.
• Identify and onboard appropriate new partners where this supports distribution strategy and profitable growth.
• Review account treatment with the Manager, Inside Sales & Growth and recommend evidence-based migration between Growth, Retention, Scaled and Strategic ownership.
• Complete structured handovers covering account history, commitments, objectives, risks, open actions and stakeholder contacts.

Job description

Celebrity Cruises Inside Sales team at Royal Caribbean Group in Weybridge, England, is seeking a Manager, Business Development to drive profitable growth across a defined portfolio of non‑strategic EMEA trade partners.

You will apply growth, retention and scaled coverage with data‑led account management, virtual engagement and selective travel, collaborating with ROW Marketing, ROW Commercial and ROW Trade Support for coordinated partner coverage.