Business Development Mgr

Norwegian Cruise Line Holdings Ltd.; United Kingdom; On-site; GBP 45,000 - 75,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Business Development Manager to drive incremental business growth across North UK and Ireland travel partners. The role focuses on account management, business development and strategic partnerships, optimizing sales and marketing activity to achieve regional targets.

Travel up to 50% within the North UK region is required. The ideal candidate has 5+ years in sales, experience with CRM systems, and strong MS Office skills.

Qualifications

• Minimum 5 years' experience in sales, preferably luxury sales/cruise, travel or hospitality.
• Salesforce, Tableau or other CRM experience.
• Strong computer skills; proficient with Word, Excel and PowerPoint.
• Proven sales success in a fast-paced environment.

Responsibilities

• Balance face-to-face account visits, training sessions, industry events and virtual engagement to develop relationships across the territory.
• Strategically plan meetings in person and via video calls.
• Build relationships with stakeholders at all levels, from luxury travel advisors to senior leadership.
• Travel up to 50% in the North UK region as a field-based role.

Skills

B2B sales

Luxury sales

Cruise industry

Account management

Education

High school diploma

Higher education preferred

Tools

Salesforce

Tableau

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

The Business Development Manager will drive incremental business growth across a diverse spectrum of our North UK and Ireland-based travel partners. This individual will drive incremental business growth through existing partners whilst simultaneously seeking out and identifying new partnership opportunities in the specified region. The role is responsible for driving business growth through effective account management, business development and strategic partnership development. This individual will need to optimise sales and marketing activity, maximise return on investment and deliver agreed regional sales, revenue and guest acquisition targets.

Duties & Responsibilities

• Balance face-to-face account visits, training sessions, industry events and virtual engagement to effectively manage and develop relationships across the territory.
• Strategically plan meetings both in person and over video calls
• Build strong relationships with the ability to engage and influence stakeholders at all levels, from luxury travel advisors to the senior leadership team.
• Serve an ambassador for Regent Seven Seas Cruises, the Business Development Manager is responsible for delivering exceptional levels of service, strengthening brand advocacy and identifying new opportunities to drive new-to-Regent guest acquisition through innovative and effective account management.
• Maintain a high level of attention to detail and the ability to prioritise workflow daily in a fast-paced sales environment to maximise sales and marketing outputs.
• Travel up to 50% in specified region as a field based role located in the North of UK region and will involve regular travel to represent the brand up.
• Participate in weekly team conference calls with the Director of Sales and provide updates on progress with relationships, events attended and leads generated.
• Keep abreast of current RSSC sales campaigns and deployment to effectively utilise resources to increase sales.

Qualifications

Education

• High school diploma (or equivalent)
• Higher education preferred and/or combination of extensive industry experience desirable

Experience

• Minimum 5 years' experience in sales preferably luxury sales/cruise, travel or hospitality
• Salesforce, Tableau or other CRM experience
• Excellent computer skills and proficient in Word, Excel and PowerPoint
• Strong proficiency in Microsoft Office applications, including Excel, PowerPoint and Teams
• Project management
• Proven sales success, with clearly identifiable commercial skills developed within a fast-paced sales environment

Competencies & Skills

• Results-driven, proactive and committed to delivering exceptional commercial performance
• Strong presentation, communication and influencing skills
• Excellent interpersonal skills and client service driven in a team-based environment
• Ability to multitask in a fast-paced environment
• Time management and organisational skills
• Full driving license and ability to travel extensively across the UK

About Nclh

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

Learn More About Our Company

At a Glance

Brand Overview

Norwegian Cruise Line

Oceania Cruises

Regent Seven Seas Cruises

New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.