EMEA Head of Retail & E-Comm CoE

Abbott Laboratories; Maidenhead; On-site; GBP 180,000 - 280,000; Full time

Job summary

Abbott Laboratories seeks a visionary leader to head the EMEA Centre of Excellence for Retail Sales, steering a $500M+ portfolio across offline and eCommerce. You will shape the regional commercial strategy for Europe, Africa, and emerging markets, aiming to double revenue and elevate sales excellence while leading a cross-functional team.

You will collaborate on global commercial excellence initiatives, drive market expansion into France and Benelux, and partner with ANI’s international markets

Qualifications

• Progressive experience in retail, eCommerce, or commercial leadership roles.
• Proven track record in developing and executing commercial strategies with measurable impact.
• Deep understanding of digital commerce, retail operations, and how to scale them across diverse markets.
• Strong analytical mindset with the ability to translate data into actionable insights and strategic decisions.

Responsibilities

• Lead the design and execution of regional commercial strategies, incl. 4Ps, performance management, training, and launches.
• Drive revenue growth, pricing optimisation, gross-to-net analysis, and ROI-based investments.
• Oversee distributor and merchandiser performance with robust analytics and KPI frameworks.

Skills

Strategic leadership

Cross-functional collaboration

Data-driven decision making

Retail/eCommerce expertise

Stakeholder management

Project management

Analytical mindset

Education

Bachelor’s degree in Business/Marketing

MBA or equivalent advanced degree

Tools

Excel

Power BI

CRM systems

Job description

Role Overview

We are seeking a visionary and commercially astute leader to head the EMEA Centre of Excellence for Retail Sales, a $500M+ portfolio spanning both offline and eCommerce channels. This high-impact role will shape and execute the commercial strategy across Europe, Africa, and emerging global markets, with a mandate to double revenue and elevate sales excellence across the region. As the architect of our retail transformation, you will lead a cross-functional team to drive strategic execution, customer engagement, revenue growth, and market expansion. You will also play a pivotal role in global commercial excellence initiatives across ANI’s international markets.

Key Responsibilities

• Commercial Strategy & Sales Excellence Lead the design and execution of regional commercial strategies, including 4Ps planning, performance management, advanced sales training, and new product launches. Champion customer-centric excellence through joint business planning, negotiation strategies, and best-in-class retail execution. Drive revenue growth management initiatives including pricing optimisation, gross-to-net analysis, and ROI-based investment planning. Optimise distributor and merchandiser performance through robust analytics and KPI frameworks. Leverage retail data and insights to inform strategic decisions and drive continuous improvement.

• Growth Acceleration & Market Expansion Act as a growth catalyst, partnering with local market leaders to build data-driven business cases that unlock new distribution channels and deepen market penetration. Lead commercial readiness for a robust innovation pipeline across Ensure, PediaSure, and Glucerna, ensuring successful launches in-store and online. Spearhead geographic expansion into France, Benelux, and other high-potential markets, with a focus on eCommerce acceleration and omnichannel excellence.

• Global Collaboration & Special Projects Represent EMEA in global ANI commercial excellence workstreams, contributing to international initiatives in eCommerce, gross-to-net optimisation, and sales capability building. Lead special projects to address business challenges or capitalise on emerging opportunities, providing strategic guidance and hands-on support to local markets.

Candidate Profile

Experience & Expertise

• Progressive experience in retail, eCommerce, or commercial leadership roles within fast-paced, growth-oriented environments.
• Proven track record in developing and executing commercial strategies that drive measurable business impact.
• Deep understanding of digital commerce, retail operations, and how to scale them across diverse markets.
• Strong analytical mindset with the ability to translate data into actionable insights and strategic decisions.
• Experience in healthcare, nutrition, or FMCG sectors is preferred.

Leadership & Skills

• Strategic thinker with a hands-on approach and a bias for action.
• Exceptional cross-functional leadership and stakeholder management skills.
• Strong project management capabilities with a track record of delivering complex initiatives on time and within budget.
• Comfortable navigating ambiguity and driving change in matrixed, global organizations.

Education

• Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent advanced degree is a plus.
• Proficient in business tools and analytics platforms (e.g., Excel, Power BI, CRM systems).

Why Join Us?

This is a rare opportunity to lead a high-growth, high-visibility function at the heart of our EMEA strategy. You’ll work with passionate teams, shape the future of retail nutrition, and make a meaningful impact on the health and lives of millions.

The base pay for this position is N/A. In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Sales Support & Administration

DIVISION: ANI International Nutrition

LOCATION: United Kingdom > Maidenhead : Abbott House

ADDITIONAL LOCATIONS:

WORK SHIFT: Standard

TRAVEL: Yes, 25 % of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential - because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions - across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.