EMEA FIG Client Onboarding Lead - Cash Management

Testing Site - JPMC; Lower Blandford St Mary; On-site; GBP 65,000 - 95,000; Full time

Job summary

Testing Site - JPMC in the United Kingdom seeks an experienced Client Onboarder for Global Corporate Bank on EMEA engagements. You will lead onboarding and setup of core cash management services, coordinating with KYC, Sales, Product, and Client Service to ensure seamless delivery and a high-quality client experience.

You will manage client kickoff, project scoping, testing, go-live and transition to Client Services, while developing plans and guiding clients through their responsibilities.

Qualifications

• Experience with corporate/financial institutions and strong client servicing.
• Proven ability to apply project management methodology to develop and execute implementation plans.
• Excellent English written and verbal communication; ability to influence stakeholders.

Responsibilities

• Oversee onboarding and setup of cash management services for regional clients (EMEA).
• Manage end-to-end implementation: kickoff, scoping, documentation, testing, go-live and transition to Client Services.
• Collaborate with Sales, Product, Client Service, KYC Operations and internal partners to ensure timely delivery and high-quality client experience.
• Develop project plans and guide clients on their roles within the plan; host regular client meetings to review progress.
• Provide accurate implementation statuses and escalate issues impacting dates or experience.

Skills

Client servicing

Project management

Communication

Time management

Team collaboration

Escalation handling

Education

BA/BS Degree

Job description

Testing Site - JPMC in the United Kingdom seeks an experienced Client Onboarder for Global Corporate Bank on EMEA engagements. You will lead onboarding and setup of core cash management services, coordinating with KYC, Sales, Product, and Client Service to ensure seamless delivery and a high-quality client experience.

You will manage client kickoff, project scoping, testing, go-live and transition to Client Services, while developing plans and guiding clients through their responsibilities.