EMEA Account Director – Strategic Catering Leader

Chartwells Independent; Greater London; On-site; GBP 85,000; Full time

Job summary

A leading food service company is seeking an EMEA Account Director in London. This strategic role involves leading a high-profile client partnership and overseeing a large team. Key responsibilities include nurturing client relationships, ensuring operational excellence, and managing financial performance. The ideal candidate will have proven senior leadership experience in contract catering, exceptional client relationship skills, and a strong commercial acumen. A comprehensive benefits package is provided to reward your hard work.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Digital GP access for family

Exclusive travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards on spend

Free wellness and mindfulness classes

Share discounts with friends and family

Qualifications

• Proven experience in a senior leadership role within the contract catering industry.
• Strong track record of managing high-value, complex accounts.
• Exceptional client relationship skills at the executive level.
• Demonstrated ability to lead large diverse teams across EMEA.
• Commercially astute with strong financial acumen.

Responsibilities

• Lead the strategic direction of the site ensuring service standards.
• Act as the primary point of contact for client relationship management.
• Oversee daily catering and hospitality operations.
• Inspire, coach, and develop a large team focused on growth.
• Manage P&L, budgets, and forecast for commercial performance.

Skills

Leadership

Client Relationship Management

Financial Management

Team Development

Strategic Thinking

Job description

A leading food service company is seeking an EMEA Account Director in London. This strategic role involves leading a high-profile client partnership and overseeing a large team. Key responsibilities include nurturing client relationships, ensuring operational excellence, and managing financial performance. The ideal candidate will have proven senior leadership experience in contract catering, exceptional client relationship skills, and a strong commercial acumen. A comprehensive benefits package is provided to reward your hard work.