Embedded Systems Support Engineer — Customer Tech Expert

Concurrent Technologies Plc; Colchester; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

25 days holidays + bank holidays

Annual profit share bonus

Private Health Insurance

Generous pension scheme

Cycle to work scheme

Job summary

A technology company in Colchester is seeking a dedicated individual to provide technical support and customer assistance in the embedded computing industry. The ideal candidate will have experience in customer engagement, a strong understanding of embedded engineering, and technical knowledge of systems like VPX and Linux. This role involves explaining complex technologies, working with engineers across locations, and delivering excellent customer service. Benefits include generous holiday, profit share, and health insurance.

Qualifications

• Experience working directly with customers.
• High level knowledge of embedded engineering.
• Technical knowledge of VPX, VME, CPCI.

Responsibilities

• Provide daily technical customer support.
• Explain complex technologies to customers.
• Work with engineers in various locations.

Skills

Customer engagement

Embedded engineering

Pre and post sales support

Analytical skills

Excellent communication

Tools

Linux

Windows

VxWorks

Job description

A technology company in Colchester is seeking a dedicated individual to provide technical support and customer assistance in the embedded computing industry. The ideal candidate will have experience in customer engagement, a strong understanding of embedded engineering, and technical knowledge of systems like VPX and Linux. This role involves explaining complex technologies, working with engineers across locations, and delivering excellent customer service. Benefits include generous holiday, profit share, and health insurance.