Email Marketing Specialist

Team Up Services LLC; London; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading remote-first Shopify agency seeks an Email Marketing Specialist to lead strategies using Klaviyo. The role involves managing client accounts, optimizing campaigns, and collaborating with teams to boost engagement and revenue. This position is ideal for someone with a strong background in e-commerce and email marketing who is looking to make a significant impact.

Benefits

Professional development

Flexible working hours

Remote work opportunities

Qualifications

• At least 2 years of experience with Klaviyo.
• Experience in an agency or e-commerce setting.
• Excellent organizational and communication skills.

Responsibilities

• Set up and optimize Klaviyo accounts for clients.
• Plan and create automated email flows and campaigns.
• Analyze performance metrics to improve email strategy.

Skills

Klaviyo

Email Marketing

Segmentation

Communication

Organization

Copywriting

Basic Design Skills

Tools

Shopify

Figma

Job description

Currently, we are looking for an Email Marketing Specialist for our key client, a remote-first Shopify agency dedicated to designing and developing custom online stores for growing brands. With a small, collaborative team of around five professionals, the agency blends creativity and technical expertise to deliver tailored e-commerce solutions. In addition to core Shopify design and development, the team offers a range of specialized services to enhance client success. With a strong foundation built on proactivity, authenticity, and a passion for delivering exceptional results, the agency values continuous improvement and encourages team members to take ownership of internal optimization initiatives to shape the future of how they work.

We are looking for an Email Marketing Specialist to take the lead on email marketing strategy and execution using Klaviyo, with the goal of driving revenue and building lasting customer relationships across multiple client accounts.

As an Email Marketing Specialist, you will be responsible for:

- Setting up, managing, and optimising Klaviyo accounts for our clients.
- Planning, creating, and scheduling automated flows (welcome series, abandoned cart, post-purchase, etc.) and one-off campaigns aligned with client goals and seasonal calendars.
- Segmenting and maintaining email lists to ensure relevant, high-converting messaging for different customer groups.
- Monitoring and analysing performance metrics such as open rates, click-through rates, revenue attribution, and unsubscribes — using insights to continuously improve strategy and execution.
- Writing, editing, and refining copy for flows and campaigns, maintaining a tone of voice that fits each brand.
- Collaborating with designers (or using Klaviyo’s template builder when needed) to ensure visually engaging, mobile-friendly emails.
- Staying up to date with Klaviyo features and best practices to proactively bring new ideas and improvements to the table.
- Communicating with clients clearly and regularly, sharing insights, results, and recommendations to build trust and demonstrate value.
- Working confidently with Klaviyo-integrated tools (Smile, Loox, Wishlist, etc.) to build segmented flows.

Requirements

- At least 2 years of experience working with Klaviyo.
- Experience working in an agency or directly for an e-commerce brand.
- Confident in building flows and managing campaign calendars.
- Understanding of segmentation, deliverability, and performance metrics.
- Excellent communication and strong organisational skills.
- Experience working with Shopify stores.
- Comfortable writing and editing email content when needed.
- Good eye for design and familiarity with email templates or Figma.
- English language Upper Intermediate (B2) is a must.

Nice to have:

- Proven track record of increasing email revenue or retention.
- Experience with SMS marketing via Klaviyo.
- Experience with other Shopify Apps that integrate with Klaviyo like Smile, Loox Reviews, Wishlist App, etc.

At Team Up, we empower top professionals to build remote careers with international companies, all while working from their homelands. Since 2020, we've connected over 500 talents with global companies, creating opportunities that bridge borders and fuel local growth. What began as a partnership between Georgia and Germany has now expanded to 7 countries, driven by a shared vision of connection, growth, and a better future for work.

Benefits and perks of remote career with Team Up

Everything you need to level up professionally and feel respected, cared for and valued

Apply

Full name *

Email *

Phone number *

Country you are located *

LinkedIn

How did you hear about us

Upload CV *

I have read the Privacy Policy and confirm that Team Up can store my personal details to be able to process my job application. *

I confirm that Team Up can contact me for future Job Advertisements and Newsletters.