Email Marketing Manager - Klaviyo

Confidential; Greater London; Hybride; GBP 32 000 - 44 000; Plein temps

Avantages offerts par ce poste

Company pension

25 days annual leave plus bank hols

Casual dress and company events

Quarterly team trips

Résumé du poste

Confidential, a digital marketing agency, seeks an Email Account Manager to lead client accounts from strategy to delivery, using Klaviyo to drive measurable results.

You will manage campaigns, automation flows, segmentation, and growth planning, while reporting on email revenue and progress. The role includes coordinating with designers and copywriters to ensure timely, on-brand content and performance improvement.

Qualifications

• 3 years' experience in email marketing.
• Strong practical experience with Klaviyo.
• Proven track record of delivering revenue growth for DTC brands and ability to explain strategies and results.
• Good understanding of creative email and copy, including briefing designers and reviewing work for quality and brand consistency.

Responsabilités

• Managing client relationships, onboarding new accounts, conducting performance reviews, planning promotions and identifying retention risks.
• Developing campaign calendars, automated flow strategies, audience segmentation, list growth plans and A/B testing schedules.
• Managing Klaviyo campaigns and flows, including quality checks, scheduling, optimisation, dynamic content, deliverability and auditing underperforming automations.
• Briefing designers and copywriters, reviewing creative work, coordinating production through Monday and working with design and build teams to meet deadlines.
• Reporting on email revenue, store revenue contribution, campaign and flow performance, and list growth using Hiro Analytics, translating results into recommendations and monitoring account progress.

Connaissances

Email marketing

Outils

Klaviyo

Hiro Analytics

Description du poste

An opportunity has arisen for a Email Account Manager to join a digital marketing agency supporting e-commerce brands across fashion, sportswear, supplements and other consumer sectors.

As a Email Account Manager, you will lead client accounts from strategy and planning through campaign delivery, optimisation and performance reporting, using Klaviyo to drive measurable results.

This full-time role offers hybrid working options, with at least 3 days per week in the Putney office, and a salary of £32,000 - £44,000 with benefits.

You Will Be Responsible For:

• Managing client relationships, onboarding new accounts, conducting performance reviews, planning promotions and identifying retention risks.
• Developing campaign calendars, automated flow strategies, audience segmentation, list growth plans and A/B testing schedules.
• Managing Klaviyo campaigns and flows, including quality checks, scheduling, optimisation, dynamic content, deliverability and auditing underperforming automations.
• Briefing designers and copywriters, reviewing creative work, coordinating production through Monday and working with design and build teams to meet deadlines.
• Reporting on email revenue, store revenue contribution, campaign and flow performance, and list growth using Hiro Analytics, translating results into recommendations and monitoring account progress.

What We Are Looking For:

Essential:

• Approx 3 years' experience in email marketing.
• Strong practical experience with Klaviyo.
• A proven track record of delivering revenue growth for direct-to-consumer (DTC) brands, with the ability to explain the strategies used and their results.
• A good understanding of creative email and copy, including briefing designers and reviewing work for quality and brand consistency.

The candidates from the following background will be considered:

• Email Account Manager, Senior Email Marketing Manager, Email Marketing Specialist, Email Marketing Executive, Klaviyo Specialist, Klaviyo Account Manager, Email Marketing Account Manager, CRM Manager, Email Campaign Manager, Lifecycle Marketing Manager, Retention Marketing Manager, Ecommerce Account Manager, Email Automation Specialist or in a similar role.

What's on offer:

• Competitive salary
• Company pension
• 25 days' annual leave plus bank holidays
• Casual dress and company events
• Quarterly team trips

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