Email Marketing Account Manager

Huzzle; United Kingdom; Remote; GBP 55,000 - 117,000; Full time

Benefits offered by this job

Fully remote work

Career growth opportunities

Access to a peer community

Ongoing support from Huzzle

Tailored compensation options

Job summary

A leading eCommerce marketing agency is looking for an Independent Contractor to manage multiple client accounts with a focus on high-performance email marketing. Responsibilities include leading client strategy calls, overseeing campaign execution, and performing data analysis. The ideal candidate has strong experience with Klaviyo and a track record of driving revenue growth and client retention. This is a fully remote position that offers ongoing support and tailored compensation based on the client's needs.

Qualifications

• Proven experience managing multiple eCommerce client accounts, preferably in an agency setting.
• Strong hands-on experience with Klaviyo for managing campaigns and flows.
• Deep understanding of email marketing performance metrics like open rates and CTR.
• Ability to lead client strategy calls confidently and drive decisions.

Responsibilities

• Lead weekly client calls and identify gaps in customer lifecycle.
• Write briefs for the design team and perform QA on each email.
• Build and optimise A/B test flows like Abandoned Cart and Win-back.
• Check dashboards daily to troubleshoot revenue drops.
• Use internal tools to ensure timely delivery with zero missed deadlines.

Skills

Managing multiple eCommerce client accounts

Hands-on experience with Klaviyo

Understanding of email marketing performance metrics

Leading client strategy calls

Written and verbal communication skills

Organisational skills

Analytical mindset

Accountability for client results

Tools

Klaviyo

Omnisend

Trello

Figma

Job description

About Huzzle

At Huzzle, we connect high-performing B2B professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Hours: UK Timezone

About the Company

Our client is an established eCommerce email marketing agency specialising in helping direct-to-consumer brands grow through high-performing email marketing strategies. The agency works primarily with Shopify and WooCommerce brands, using platforms such as Klaviyo and Omnisend to build revenue-driving campaigns, lifecycle flows, and advanced segmentation strategies.

Your success in this role is measured by clear, data-driven outcomes:

1. Client Retention: Maintain a 90%+ retention rate across your portfolio.
2. Revenue Growth: Target 30–40% email-attributed revenue for every client.
3. Engagement: Maintain 30%+ Open Rates and 1%+ Click Rates through advanced segmentation.
4. Client Experience: Lead weekly strategy calls and provide proactive, high-touch communication (1-hour response window).

Key Responsibilities

• Strategy & Leadership: Lead weekly client calls, handle objections with data, and identify gaps in the customer lifecycle.
• Campaign Oversight: Write clear, concise briefs for our design team and perform rigorous QA on every email before it goes live.
• Automation (Flows): Build, optimise, and A/B test sophisticated flows (Abandoned Cart, Post-Purchase, Win-back, etc.).
• Data Analysis: Check Klaviyo/Omnisend dashboards daily. If revenue is down, you’re the one who finds out why and proposes the fix.
• Internal Excellence: Use Trello/Figma and our internal SOPs to ensure 100% on-time delivery with zero missed deadlines.

• Proven experience managing multiple eCommerce client accounts (agency experience preferred).
• Strong hands-on experience with Klaviyo (campaigns, flows, segmentation, reporting).
• Deep understanding of email marketing performance metrics, including:
• Open rate
• Click-through rate (CTR)
• Revenue per recipient
• List health and deliverability
• Ability to lead client strategy calls confidently and drive decisions.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple projects and deadlines simultaneously.
• Analytical mindset with the ability to turn performance data into actionable improvements.
• High ownership and accountability for client results and campaign performance.

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals