Email Design Architect for CRM Journeys (Contract)

Harnham; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global consumer business in Greater London is seeking an Email Creative Specialist to enhance their digital customer journeys. This exciting contract involves designing engaging email templates, creating compelling concepts, and applying brand guidelines to improve engagement. The ideal candidate will have strong experience in email design, be comfortable using design tools, and collaborate effectively with marketing teams. A detailed portfolio showcasing email design capabilities is essential. This role offers an opportunity to shape impactful email campaigns and contribute to CRM goals.

Qualifications

• Strong experience designing high quality email templates and CRM assets.
• Confident using design tools to create polished, responsive email layouts.
• Ability to write short, effective supporting copy when required.
• Comfortable working with marketing teams and interpreting creative briefs.
• A portfolio that highlights email design capability and customer journey experience.
• A detail-focused approach ensuring accuracy, consistency and brand alignment.

Responsibilities

• Design visually engaging email templates for automated and campaign-based CRM journeys.
• Build creative concepts for welcome, abandon basket, follow up and promotional emails.
• Apply brand guidelines while bringing fresh design ideas to improve engagement.
• Produce clear, concise copy when needed to support email layouts.
• Collaborate closely with CRM and marketing teams to refine creative based on briefs and feedback.
• Deliver final assets ready for deployment within their CRM platform.

Skills

Experience designing email templates

Proficient in design tools

Ability to write effective copy

Experience with CRM assets

Detail-oriented

Job description

A global consumer business in Greater London is seeking an Email Creative Specialist to enhance their digital customer journeys. This exciting contract involves designing engaging email templates, creating compelling concepts, and applying brand guidelines to improve engagement. The ideal candidate will have strong experience in email design, be comfortable using design tools, and collaborate effectively with marketing teams. A detailed portfolio showcasing email design capabilities is essential. This role offers an opportunity to shape impactful email campaigns and contribute to CRM goals.