Elite Global Travel Advisor for VIP & Execs

TAG Group; Manchester; In loco; GBP 30.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary and incentive 结构

Private medical and dental insurance

Enhanced employer pension contribs

Service-based holiday entitlement

Descrizione del lavoro

TAG Group is seeking a Senior Travel Executive to support VIP and corporate travel for high-profile clients in Manchester. You will manage complex itineraries, ensure accuracy across air, rail and hotel bookings, and uphold discretion and exceptional service.

Collaborate with colleagues globally, negotiate favorable rates, and handle reissues and pricing records. The ideal candidate has 3+ years in a travel management company and Galileo GDS experience.

Competenze

• 3+ years of relevant experience within a travel management company.
• GDS experience (Galileo preferred).
• Proven knowledge of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings.
• Experience handling VIP, entertainment clients and/or group travel.

Mansioni

• Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs.
• Analyse enquiries and requests from clients and decide on the best options to offer; formulate itineraries within budgets and requirements.
• Fully service VIP enquiries, requests, bookings and ticketing with the highest standards and documentation across air, rail, hotel, and other reservations.
• Report, investigate and resolve errors or client complaints following top customer service standards.
• Manage Quality Control procedures and tasks.
• Process complex reissues and pricing records accurately.
• Negotiate the best rates from vendors to reduce client expenditure and maximize company profitability.

Conoscenze

VIP client service

Attention to detail

Team collaboration

Strumenti

Galileo (GDS)

Descrizione del lavoro

TAG Group is seeking a Senior Travel Executive to support VIP and corporate travel for high-profile clients in Manchester. You will manage complex itineraries, ensure accuracy across air, rail and hotel bookings, and uphold discretion and exceptional service.

Collaborate with colleagues globally, negotiate favorable rates, and handle reissues and pricing records. The ideal candidate has 3+ years in a travel management company and Galileo GDS experience.