Eligibility Caseworker

Triumph Consultants Ltd; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company is seeking an experienced Caseworker and Decision Maker to apply government policy and manage sensitive cases. The ideal candidate will thrive in a fast-paced environment, demonstrating analytical precision and exceptional communication skills. Proficiency in Microsoft Office 365 is essential, along with a solid understanding of GDPR. This role demands attention to detail and the ability to work under pressure.

Qualifications

• Proven track record using government policy to inform and justify outcomes.
• Experience working strictly within established guidelines and protocols.

Responsibilities

• Navigate sensitive cases under tight deadlines.
• Collaborate within a high-pace operational environment.

Skills

Analytical Precision

Communication Skills

Data Protection Knowledge

Tools

Microsoft Office 365

Job description

We're looking for an experienced Caseworker and Decision Maker with a strong background in applying government policy.

You will be proficient using Microsoft Office 365, can analyse complex information with precision, and thrive under pressure in a fast-paced, sensitive environment. In this role, you’ll navigate sensitive cases under tight deadlines, collaborating within a high-pace operational environment where attention to detail is paramount.

What You’ll Bring:

1. Caseworker Expertise & Decision Making: Proven track record using government policy to inform and justify outcomes.
2. Analytical Precision: Ability to sift through complex information from multiple sources, spotting critical details.
3. Office 365 Proficiency: Confident user of Word, Excel, Outlook, and Teams.
4. Policy & Procedure Adherence: Experience working strictly within established guidelines and protocols.
5. Communication Skills: Exceptional verbal and written ability to articulate decisions clearly.
6. Data Protection Knowledge: Solid understanding of GDPR and confidentiality requirements.

Desirable Background:

• Handling of particularly complex casework or sensitive operational matters.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

Due to the number of CVs being sent to us, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.