Electronics Security Systems Engineer | Complete Security Recruitment

Complete Security Recruitment; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A security systems provider in London is seeking an Electronics Security Systems Engineer to maintain and troubleshoot security systems. The role includes providing support to clients and mentoring a team. Ideal candidates will have strong problem-solving skills, relevant industry qualifications, and proven experience in security system maintenance. This position offers a full-time contract and competitive pay.

Qualifications

• Proven experience maintaining and repairing security systems.
• Understanding of current industry standards and regulations.
• Relevant manufacturing training is favourable.

Responsibilities

• Perform maintenance, testing, and troubleshooting of security systems.
• Provide support and advice to clients regarding their security systems.
• Manage and mentor service engineering team as the business grows.

Skills

Strong diagnostic and problem-solving skills

Excellent communication and customer service skills

Ability to work independently and as part of a team

Good time-management skills

Positive professional attitude with customers

Education

Relevant industry qualifications (e.g., 18th edition/NVQ/City and Guilds/BTEC)

Tools

CCTV

Intruder alarms

Access control systems

IP-based security systems

Job description

Overview

Job Title: Electronics Security Systems Engineer
Employer: Complete Security Recruitment
Location: London, United Kingdom
Employment Type: Permanent
Reference Number: 23643_224027042

Responsibilities

• Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently.
• Perform reactive service visits as required to meet contracted customer’s service level agreements.
• Perform planned preventive maintenance visits as required in line with contracted customers service level agreements.
• Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues.
• Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive maintenance reports.
• Work closely with the service administration and engineering teams to ensure we deliver exceptional service to our clients.
• Be available for standby on a call-out rota, as required within the team.
• As the business grows, manage and mentor service engineering team.

Skills

• Strong diagnostic and problem-solving skills.
• Understanding of current industry standards and regulations (e.g., BS EN 50131, PD6662, NCP 104 and NCP 109).
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Good time-management skills.
• Able to identify and solve problems independently.
• Have a professional and positive attitude when dealing with customers.
• Complete detailed work reports accurately and in good time.

Knowledge & Experience

• Proven experience maintaining and repairing security systems, such as CCTV, intruder alarms and access control.
• Proven experience maintaining and repairing enterprise level systems such as LenelS2, Gallagher, C-Cure etc.
• Experience with IP-based security systems, networks and security systems software applications.
• Relevant industry and manufacturing training is favourable.
• Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC is favourable.

Role Specific

• BS7858 Security Screening
• Enhanced Disclosure & Barring Service (DBS) check
• SC Clearance is favourable
• Full, clean driving licence
• Right to Work in the UK
• Participate in a 24-hour emergency call out rota system
• Some work away from home

Working Conditions

• Working at height using ladders on a regular basis
• Load, unload, and transfer tools and heavy materials
• Work requiring hearing protection and/or respirators and masks
• Regular bending, stretching, kneeling and crouching
• Work with vibrating tools and machinery
• Regular work outside in various weather conditions

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