Electronics Quality Technician - Repair & Improvement

The Peninsular and Oriental Steam Navigation Company; Coventry; On-site; GBP 26,000 - 34,000; Full time

Job summary

DP World is seeking a Quality Technician in Coventry to support high-quality consumer electronics repair operations. You will perform in-process inspections, investigate failures, and drive improvements that enhance reliability and customer satisfaction.

Working with Quality Engineers and Operations, you will analyze data, provide feedback to technicians, support NPI, and ensure compliance with DP World's quality standards and health and safety requirements.

Qualifications

• Experience in a consumer electronics repair environment.
• Knowledge of repair processes and quality systems.
• Experience conducting investigations and corrective actions.
• Strong communication and cross-functional collaboration.

Responsibilities

• Perform in-process quality inspections on repaired devices to ensure quality standards.
• Investigate test failures and conduct root cause analysis.
• Monitor repair quality and yield, driving continuous improvement.
• Provide clear feedback to repair technicians to reduce issue repeats.
• Collaborate with engineering, operations and quality teams to identify trends and implement actions.
• Support New Product Introduction activities into production and repair operations.
• Analyze quality data and present findings to stakeholders.
• Ensure compliance with customer requirements and company procedures and standards.
• Promote a culture of continuous improvement and safety.

Skills

Electronics repair

Quality systems

Root cause analysis

Communication

Attention to detail

Tools

RCCA

Job description

DP World is seeking a Quality Technician in Coventry to support high-quality consumer electronics repair operations. You will perform in-process inspections, investigate failures, and drive improvements that enhance reliability and customer satisfaction.

Working with Quality Engineers and Operations, you will analyze data, provide feedback to technicians, support NPI, and ensure compliance with DP World's quality standards and health and safety requirements.