Electronics (Maintenance) Technician (Onsite - Malta)

Magro Brothers (Foods) Limited; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the food processing industry in the UK is seeking a Helpdesk/Technical Support professional. In this role, you'll handle technical queries, ensure compliance with procedures, and provide reports. Join a brand known for its solid track record and excellence in hospitality.

Benefits

Work within a successful company

Join a well-known brand in Hospitality

Qualifications

• Minimum 2 years experience in a Helpdesk/Technical Support role.
• Strong communication and interpersonal skills.
• Ability to manage multiple stakeholders and work in fast-paced environments.

Responsibilities

• Escalate technical issues and follow up until resolution.
• Ensure standards and procedures are maintained.
• Provide monthly help desk reports.

Skills

Communication

Interpersonal Skills

Attention to Detail

Team Player

Education

Degree/Diploma in Computer Science or related field

Job description

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Client:

Magro Brothers (Foods) Limited

Location:

United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

273c46a983b0

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Magro Brothers Group of Companies is a private, family-owned organisation. It finds its roots in 1916 when three Magro brothers joined their father`s business as general provisions merchants.

In 1934 they ventured in the processing and canning of fresh tomatoes and subsequently branched into a number of other business activities including the importation into Malta of livestock, fodder and foodstuffs and exports of local agricultural produce.

In 1977, John and Michael Magro, the sons of one of the first partners, took over the running of the business and further expanded their activities to include tinplate can manufacture, food distribution, retailing, advertising & marketing, property development.

In 1995, the company moved to a purposely built factory with a covered area of 27,000 square metres which today has become a centre of excellence for food processing in the Mediterranean.

In December 2013, John and Michael, being the 3rd generation in the Magro Brothers business enterprise, transferred their shares to John’s children namely, Christian, Nicholas and Joanna. Christian was appointed C.E.O. of the Group in January 2018 while John remains chairman of the Group and Michael continues to form part of the main board of directors.

The backbone of the food sector of Magro Brothers Group of Companies is still the processing of fresh tomatoes – Magro Brothers (Foods) Ltd is the major company within the group. It is one of the few local companies which handle the whole production cycle of tomato related products, from the growing of crops to the distribution of the finished product. This also includes the production of tinplate-cans. The present production range is very diversified and includes canned tomatoes, table and pasta sauces, ketchup, mayonnaise and other condiments, thin sauces, jams and ready-to-eat jellies.

The company is also well established in several overseas markets with sales offices in UK and Ireland supplying high profile international brands. Presently the company exports some 45% of its production to 20 countries spread in four continents.

In 2004, as part of the company’s policy of diversification and living up to market expectations, Magro Brothers Group expanded their business to offer exclusive gifting and hampers of Maltese delicacies and crafts under the Savina Brand and, in 2010 they ventured also in the production of traditional Maltese cheeses and dairy products under the popular Hanini Brand.

Today, with over 100 years’ experience, Magro Brothers Group of Companies has become one of the leading enterprises in Malta and has gained the respect of the local business community and the trust of most financial and commercial organisations. The owners take pride into rigorously monitoring the crops and herds of the many Maltese and Gozitan farmers who regularly supply fresh agricultural produce and milk to their organisation. This has helped the company to achieve the well-deserved premier position in food processing in Malta.

The company is very proud of its Quality credentials and boasts a BRC Grade AA food safety certification, an Organic certification and ISO 22000. They offer brand owners a wealth of manufacturing expertise and specialize in private label. Currently they supply their products to various multinational brand owners around the world and in major retail outlets.

The Role

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders
• You are highly goal driven and work well in fast paced environments
• You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

• Work within a company with a solid track record of success
• Join a well known brand within Hospitality