Electronics (Maintenance) Technician (Onsite - Malta)

Snaphunt; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Helpdesk / Technical Support Specialist in the United Kingdom. In this role, you will manage technical inquiries and issue resolutions while ensuring high standards in IT service delivery. Candidates should hold a relevant degree and possess at least two years of experience in a similar role, emphasizing strong communication skills and teamwork.

Benefits

Work within a successful company

Leadership Role

Qualifications

• At least 2 years of experience in Helpdesk / Technical Support.
• Ability to manage multiple stakeholders.
• Goal-driven and works well in fast-paced environments.

Responsibilities

• Escalate technical issues and follow up until resolved.
• Ensure standards and procedures are followed.
• Answer queries related to standard applications and IT services.
• Provide monthly help desk reports.

Skills

Communication

Interpersonal skills

Attention to detail

Teamwork

Education

Degree/Diploma in Computer Science, Engineering, or a related field

Job description

Job Title: Helpdesk / Technical Support Specialist

Client:

Snaphunt

Location:

United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e187e4fd9898

Job Views:

39

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

The Offer

• Work within a company with a solid track record of success
• Join a well-known brand within Hospitality
• Leadership Role

The Job

You will be responsible for:

• Escalating technical issues to the relevant parties when needed and following up until the issues are resolved.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issues related to the usage of standard applications and IT services.
• Providing monthly help desk reports.

The Profile

• You possess a Degree/Diploma in Computer Science, Engineering, or a related field.
• You have at least 2 years of experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are a strong team player who can manage multiple stakeholders.
• You are highly goal-driven and work well in fast-paced environments.
• You pay strong attention to detail and deliver work that is of a high standard.

The Employer

Our client is a private, family-owned organization. It has its roots in 1916 when our client joined their father’s business as general provisions merchants.