Electronic Client Relationship Associate (eSales & Shared Services)

BGC Group; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

BGC Group in Canary Wharf seeks an eSales Client Relationship Associate to drive growth across FX, Fixed Income, Rates and Credit platforms.

You will manage institutional client relationships, onboard new clients, demonstrate platform capabilities, and collaborate with trading, product and tech teams to deliver tailored solutions.

Strong client engagement, market knowledge, and proficiency with Excel/PowerPoint are essential to identify revenue opportunities and ensure high-quality service.

Qualifications

• 2–5 years experience in client-facing role.
• Experience in electronic sales or institutional sales.
• Strong knowledge across FX, FI, rates and credit.
• Commercial drive with revenue growth track record.
• Excellent communication and presentation skills.

Responsibilities

• Manage and develop relationships with institutional clients using BGC’s electronic trading platforms.
• Onboard new clients and expand into new markets across Europe.
• Be primary point of contact for e-trading platform users.
• Conduct regular client meetings to review activity and growth opportunities.
• Maintain knowledge of market structure and electronic trading trends.
• Provide feedback to product and tech teams to enhance platform functionality.
• Develop tailored client solutions and workflow integrations.
• Demonstrate electronic platforms to end customers.
• Gather market intelligence and report to Strategy and Senior Management.
• Highlight new functionality and features to clients.
• Monitor conduct risk and client interests to protect market integrity.

Skills

Client relationships

Electronic sales

FX knowledge

Presentation skills

Excel

PowerPoint

Bloomberg

VBA

Job description

BGC Group is a leading global brokerage and financial technology company servicing the financial markets. Through our strong hybrid brokerage model and cutting-edge electronic trading platforms, we deliver liquidity, market insight, and execution services across a broad range of asset classes.

We are seeking a dynamic and commercially driven eSales Client Relationship Associate to join our experienced team in our Canary Wharf office. You will support the growth and optimisation of our electronic trading platform.

Role Overview:

The e-Sales Client Relationship Manager will be responsible for managing and developing relationships with institutional clients using BGC’s electronic trading platforms. The role combines client coverage, platform adoption, revenue growth, and strategic collaboration with trading, product, and technology teams.

This role is suited to someone with strong market knowledge, excellent client engagement skills, and a deep understanding of electronic trading workflows. This role is aimed to work as a part of the growing Electronic & Hybrid Markets division and delivering high-quality client coverage across FX, Fixed Income, Rates and Credit products.

Key responsibilities:

• Work closely with brokers, traders, product teams, and compliance to ensure seamless client service.
• Support onboarding of new clients and expansion into new markets across Europe.
• Act as the primary point of contact for e-trading platform users.
• Conduct regular client meetings to review activity, performance, and growth opportunities.
• Maintain strong knowledge of market structure, electronic trading trends, and competitor platforms.
• Provide feedback to product and technology teams to enhance platform functionality.
• Assist in developing tailored client solutions and workflow integrations.
• Providing in depth demonstrations of electronic platforms to the end customer.
• Gathering Market and Competitor intelligence and delivering this knowledge back to Strategy teams and Senior Management, including Deskheads.
• Increase client awareness of added functionality and features available.
• Encourage external clients to provide liquidity and execute trades on screen.
• Updating Senior Management on any market issues that may affect platform revenue and any technical issues that may affect platform performance.
• Being aware and keeping up to date with current Regulations.
• Client awareness of other services that are available i.e. STP and RTNS / Aggregator and API facilities.
• Updating CRM of all visits and feedback, keeping track of follow ups where necessary.
• To be alert to Conduct Risk issues, specifically the risk of harm to client interests, market integrity and/or competition in financial markets due to inappropriate practices or behaviours across the firm.

Skills / experience required:

• 2–5 years’ experience in client facing role.
• Proven experience in client relationship management, electronic sales, or client institutional sales within financial markets.
• Strong product knowledge across FX, Fixed Income, Rates and Credit markets.
• Commercially driven with a demonstrated ability to grow client revenue.
• Excellent communication and presentation skills.
• Proficiency in Excel and Power Point.
• Experience using Bloomberg and VBA ideal, but not essential.

Personal attributes:

• Results-driven with a proactive mindset.
• Excellent communication and presentation skills.
• Ability to work well within a team as well as independently.
• Strong attention to detail.

To all recruitment agencies – BGC Group & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details.