Client Services Administrator

GC Partners; England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Workplace pension with employer contributions

Complimentary health insurance

Employee assistance programme

Opportunities for growth within a global business

Job summary

A financial exchange company in the United Kingdom is seeking a Client Services Administrator to support the Private Client Dealing Desk. The ideal candidate will have at least 1 year of experience in an administrative or customer service role, possess strong communication and time management skills, and have a degree in a relevant area. This full-time position offers 25 days of holiday, workplace pension, and health insurance benefits.

Qualifications

• Minimum 1 year of experience in an administrative or customer service role.

Responsibilities

• Take ownership of administrative tasks for the private client dealing team.
• Proactively identify and address operational issues.
• Maintain accuracy and compliance in handling sensitive information.

Skills

Strong time management skills

Meticulous attention to detail

Excellent interpersonal communication skills

Ability to adapt to changing workloads

Strong team player

Education

Degree in a relevant area

Job description

Direct message the job poster from GC Partners

Are you ready to elevate your career in a dynamic and rapidly growing company? At GC Partners, we place service at the heart of everything we do. As a specialist financial exchange company, we leverage over 20 years of experience and bespoke technology to help private and corporate clients move their money globally at the best exchange rates.

With six offices worldwide, including in Hong Kong and Dubai, and plans for further expansion, we’re excited to invite you to join our team.

We have a fantastic opportunity for a Client Services Administrator to become an integral part of our bustling Private Client Dealing Desk. If you're collaborative, adaptable, driven to succeed, and seeking your next career opportunity, we want to hear from you!

Job Purpose

In this pivotal role, you will provide essential support to our team of FX Dealers, ensuring the smooth operation of our busy and expanding desk. This is a great opportunity to join a thriving team within a fast‑paced and rapidly expanding company.

Person Specification

• Minimum 1 year of experience in an administrative or customer service role
• Strong time management skills with the ability to adapt to changing workloads and priorities
• Meticulous attention to detail
• Excellent interpersonal, verbal, and written communication skills
• Strong team player

Duties/Responsibilities

• Take ownership of administrative tasks, ensuring timely and accurate support for the private client dealing team and seamless coordination with third‑party providers.
• Proactively identify and address any issues to maintain operational efficiency.
• Demonstrate enthusiasm and dedication in supporting the team’s efforts, ensuring all tasks are carried out with a focus on excellence and continuous improvement.
• Maintain the highest standards of honesty and confidentiality when handling sensitive information, such as KYC (Know Your Customer) data and client onboarding documentation.
• Ensure compliance with relevant policies and regulations.
• Consistently strive for accuracy and precision in recording and maintaining information, managing accounts, and coordinating with third‑party providers to meet company standards.

Qualification & Experience

• Minimum 1 year of proven experience in a customer service or administration position
• Degree in a relevant area

Benefits of working at GC Partners

• 25 days of holiday per year plus bank holidays
• Workplace pension with employer contributions
• Complimentary health insurance
• Employee assistance programme
• Opportunities for growth within a truly global business

Equal opportunities

GC Partners is an equal opportunity employer. We welcome applicants from all backgrounds and ensure fair consideration throughout the recruitment process.

Please note: Due to the high volume of applications, we may not be able to respond to all applicants.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Administrative