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A leading energy provider is looking for a Grade 4 Network Planner for a temporary role in Birmingham. This position involves designing networks and collaborating with engineers to deliver various projects while ensuring excellent customer service. Applicants should have necessary GCSE qualifications and strong communication skills, plus a valid driving license. The role supports a hybrid working approach once training is completed.
About Us
We’re National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England, and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light, and power for homes and businesses.
National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, celebrating diverse cultures, personalities, and preferences of our colleagues, who help build our business's success and reflect the communities we serve. Our vision is to be at the heart of a clean, fair, and affordable energy future, focusing on tackling climate change, exploring renewable and low-carbon energy sources, and improving efficiency to meet demand.
We live by our values of doing the right thing, finding a better way, and making things happen daily. We aim to help you build a worthwhile career, and together, we can bring energy to life using your expertise and the latest technology.
Job Introduction
We are recruiting a Grade 4 Network Planner for a 9-month temporary role at our Birmingham depot, subject to review.
Planners design our network and collaborate with Engineers to construct, reinforce, alter, and replace equipment. The role is fast-paced, requiring trust from customers to provide excellent service and minimize impact.
Applicants need GCSEs in English and Maths at Grade C/Level 4 or above, or Functional Skills Level 2 or higher, with evidence of qualifications.
This role offers a hybrid working approach, combining office and home working after initial training, based on business needs.
*Note: Starting salary may be lower until relevant courses and training are completed.
Main responsibilities
Strong communication skills are essential to understand customer needs and explain issues clearly. The role requires resilience, organization, and the ability to prioritize workload. Experience with iPads and computers is necessary, and mobility within the area may be required for standby duties.
If you lack some skills, appropriate training will help you reach the necessary standards. You may need to undertake a Level 2 City & Guilds 2339 qualification and complete TAR, including daily diary entries and reports.
A valid driving license is required. The role is subject to a satisfactory DBS check, with different screening levels depending on the role.
Note: Interviews are scheduled for Tuesday, 26 November.