Electrical Field Service Engineer

United Utilities; Carlisle; On-site; GBP 36,208 - 44,255; Full time

Benefits offered by this job

Company van with fuel

26-30 days annual leave

Up to 14% employer pension

5% annual bonus

Healthcare benefits

Training and development

Job summary

United Utilities is seeking a hands-on Electrical Field Service Engineer to join our production team. You will maintain, fault-find and improve critical water and wastewater assets across industrial sites, with a home-based start and a company van for site travel.

You will perform planned maintenance and reactive electrical works, supporting automation improvements and contractor work, while ensuring safety and reliability. A stand-by rota (1 in 6) applies with additional payments where relevant.

Qualifications

• Industrial electrical maintenance and fault finding.
• Pumps installation, maintenance, fault diagnosis, and repair in an operational environment.
• 400V three-phase systems – confident working on motors and motor starters.
• Control panels – fault finding, modification, and understanding of control wiring.
• Industrial automated systems – exposure to automated plant, process control, or similar industrial systems.
• Experience working alongside electrical contractors in industrial or utilities environments.
• Recognised Electrical Qualification – NVQ Level 3 / City & Guilds Level 3 (essential).
• Full UK driving licence (essential – company van provided).
• Strong health and safety awareness.
• Ability to read electrical drawings and technical documentation.
• Willingness to participate in the standby rota.

Responsibilities

• Carrying out planned preventative maintenance and reactive electrical works
• Diagnosing and repairing electrical faults to minimise downtime and ensure asset reliability
• Working on a range of industrial electrical systems across operational sites
• Supporting capital and operational project work
• Working safely in confined spaces and high-risk environments
• Collaborating with internal teams and supervising electrical contractors
• Accurately recording maintenance activities and complying with safety procedures
• Participating in a standby rota (1 in 6), supporting critical assets, with standby payments in addition to salary where applicable

Skills

Industrial electrical maintenance

Fault finding

Pumps maintenance

400V three-phase systems

Control panels fault finding

Industrial automation systems

Reading electrical drawings

Standby rota willingness

Contractor coordination

Education

NVQ Level 3 / City & Guilds Level 3

Job description

The Role

We are seeking a hands‑on Electrical Field Service Engineer to join our production team. This is a varied role within an industrial utilities’ environment, where you will be responsible for maintaining, fault‑finding, and improving critical water and wastewater assets. You will play a key role in ensuring compliance, reliability, and continuous improvement across the site.

A typical day may include fault finding a three‑phase pump circuit in the morning, completing planned maintenance on control panels in the afternoon, and supporting automation improvements or contractor works as required.

You will benefit from starting your day from home, using a fully equipped company van, travelling to site as required. The role offers a strong blend of planned maintenance, reactive fault finding, and improvement work, with excellent long‑term stability and development opportunities.

What Will You Be Doing

• Carrying out planned preventative maintenance and reactive electrical works
• Diagnosing and repairing electrical faults to minimise downtime and ensure asset reliability
• Working on a range of industrial electrical systems across operational sites
• Supporting capital and operational project work
• Working safely in confined spaces and high‑risk environments
• Collaborating with internal teams and supervising electrical contractors
• Accurately recording maintenance activities and complying with safety procedures
• Participating in a standby rota (1 in 6), supporting critical assets, with standby payments in addition to salary where applicable

What You Must Have Experience In

• Industrial electrical maintenance and fault finding
• Pumps – including installation, maintenance, fault diagnosis, and repair in an operational environment
• 400V three‑phase systems – confident working on motors and motor starters
• Control panels – fault finding, modification, and understanding of control wiring
• Industrial automated systems – exposure to automated plant, process control, or similar industrial systems
• Experience working alongside electrical contractors in industrial or utilities environments

Qualifications & Requirements

• Recognised Electrical Qualification – NVQ Level 3 / City & Guilds Level 3 (essential)
• Full UK driving licence (essential – company van provided)
• Strong health and safety awareness
• Ability to read electrical drawings and technical documentation
• Willingness to participate in the standby rota

What We Offer

• Salary starting at £40,232
• Company van with fuel for work‑related travel
• Home‑based start, reducing unnecessary commute time
• Standby rota 1:6, with related standby payments
• 26-30 days annual leave plus 8 bank holidays
• Up to 14% employer pension contribution
• 5% annual bonus scheme
• Comprehensive health, wellbeing, and healthcare benefits
• Ongoing training and development to support multi‑skilling and career progression

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance‑related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company‑funded scheme
• MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes