Electrical Desktop Supervisor(Internal)

Axis CLC Group; Greater London; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

25 days annual leave

Referral bonus

Long-service awards

Perkbox discounts

Volunteer day

Training and progression

Job summary

Axis CLC Group is seeking an experienced Electrical Desktop Supervisor to join our Social Housing team in a desktop QA capacity. You will review electrical works from direct labour electricians and subcontractors, ensuring correct certification, evidence, and SOR coding before closure.

You will leverage electrical knowledge to challenge poor workmanship, ensure consistent standards, and support investigations into quality issues across responsive repairs and voids contracts.

Qualifications

• Experience in quality-checking electrical works in social housing or similar environments.
• Ability to critically review certificates, test results and supporting evidence.
• Strong attention to detail and ability to challenge non-compliant work.

Responsibilities

• Carry out desktop quality checks on electrical works for responsive repairs and voids.
• Review certificates, test results, photos and completion evidence.
• Validate SOR coding and ensure alignment with diagnoses.
• Identify incomplete works and compliance concerns, escalating when needed.
• Provide technical feedback to electricians, subcontractors and teams.

Skills

Electrical background

Domestic installations

Social housing experience

Electrical qualifications

Electrical testing

Documentation review

IT skills

Driving licence

Education

Electrical qualifications

Tools

Dynamics 365

Power BI

MS Office

Job description

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported.

We are looking for an experienced and technically competent Electrical Desktop Supervisor to join our Social Housing team, supporting our Responsive Repairs and Voids contracts.

The Role

This is predominantly a desktop-based quality assurance role, responsible for checking electrical works completed by both directly employed electricians and electrical subcontractors.

You will review completed jobs to ensure the work is correct, compliant, properly evidenced and accurately coded before final closure. This will include electrical certification, test results, photographs, job notes and Schedule of Rates (SOR) coding.

This is more than an administrative check. You will use your electrical knowledge and experience to challenge poor workmanship, incomplete certification, weak evidence, incorrect coding and repeat failures, ensuring the same quality standards are applied across our entire electrical workforce.

Responsibilities

• Carry out desktop quality checks on electrical works across Responsive Repairs and Voids.
• Check completed works from direct labour electricians and electrical subcontractors to the same standard.
• Review electrical certificates, test results, photographs, job notes and completion evidence.
• Ensure works completed match the original repair requirement and recorded diagnosis.
• Review and validate electrical SOR coding and supporting evidence.
• Identify incorrect, excessive or unsupported coding before commercial validation.
• Identify incomplete works, poor workmanship, certification issues and inadequate evidence.
• Return failed quality checks for correction and monitor them through to resolution.
• Review repeat repairs and identify recurring faults or quality concerns.
• Identify trends across individual electricians, subcontractors and types of work.
• Escalate significant electrical safety, compliance or quality concerns.
• Provide clear technical feedback to electricians, subcontractors and operational teams.
• Support investigations into complaints, repeat failures and quality issues.
• Carry out targeted site inspections where desktop checks identify concerns requiring further investigation.
• Maintain accurate records of checks, failures and corrective actions.
• Support management with quality and performance reporting.
• Identify training or competency concerns through quality-checking trends.
• Drive consistent standards, quality and value for money across the electrical service.

About You

• Strong electrical background with experience in domestic electrical installations.
• Experience within social housing Responsive Repairs, Voids or a similar maintenance environment.
• Recognised electrical qualifications appropriate to the role.
• Good knowledge of electrical inspection, testing and certification.
• Ability to critically review electrical certificates, test results and photographic evidence.
• Strong understanding of electrical fault finding and repair works.
• Ability to identify poor workmanship, incomplete works and compliance concerns.
• Experience supervising, inspecting or quality-checking electrical works.
• Good understanding of Schedule of Rates and measured-term maintenance contracts.
• Strong attention to detail and confidence to challenge work that does not meet the required standard.
• Good organisational and communication skills.
• Strong IT skills including repairs management systems and Microsoft Office.
• Full UK driving licence.

Desirable

• Previous Electrical Supervisor, Qualified Supervisor or electrical quality assurance experience.
• Detailed knowledge of NHF/M3NHF Schedule of Rates.
• Experience working with both direct labour and electrical subcontractors.
• Experience using Dynamics 365 or similar repairs management software.
• Experience using Power BI or similar reporting tools.
• Experience analysing quality failures and performance trends.

What We Offer

• Competitive annual salary
• 25 days' annual leave plus bank holidays
• Up to £2,000 colleague referral fee
• Long-service awards at key milestones
• Perkbox discounts across retail, travel, entertainment and wellbeing
• One paid volunteer day each year
• Ongoing training, development and career progression opportunities

Why Axis CLC?

Joining Axis CLC means becoming part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property sectors.

You will play an important role in maintaining consistent electrical standards across our Responsive Repairs and Voids services, ensuring work completed by both our directly employed and subcontracted electricians meets the quality expected by Axis CLC and our clients.

Our Commitment to Inclusion

Many faces, one Axis CLC. We are proud to be an equal opportunity employer and value diversity across all teams. If you require any adjustments during the recruitment process, please let us know.