Electrical Admin & Contracts Coordinator

Sureserve; Worcester Park Estate; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

28 days leave

Family-friendly policies

Bike2Work

Salary sacrifice schemes

Job summary

Sureserve Compliance South is seeking an experienced Administrative Assistant to act as the focal point for our customers within the electrical department. You will schedule jobs, answer calls, and manage contract administration across multiple projects, delivering high levels of service for social housing clients.

Join a growing team offering benefits, a contributory pension, 28 days leave, life assurance, and a commitment to inclusivity.

Qualifications

• Admin experience, preferably in social housing/construction.
• Courteous, professional customer service.
• Proficient in MS Office, especially Outlook and Excel.
• Good written and verbal communication skills.
• Flexible with strong organisation abilities.

Responsibilities

• Schedule jobs across multiple contracts.
• Own administration of contracts while supporting other contracts.
• Answer inbound customer calls about repairs and servicing.
• Resolve customer queries and see issues through to completion.
• Raise jobs and appointments in the main database and log details accurately.
• Perform ad-hoc administrative duties as required.

Skills

Admin experience

Customer service

MS Office

Comms skills

Organisational skills

Tools

MS Office

Job description

Sureserve Compliance South is seeking an experienced Administrative Assistant to act as the focal point for our customers within the electrical department. You will schedule jobs, answer calls, and manage contract administration across multiple projects, delivering high levels of service for social housing clients.

Join a growing team offering benefits, a contributory pension, 28 days leave, life assurance, and a commitment to inclusivity.