Electoral Services Manager

ESSENTIAL EMPLOYMENT LTD; London Borough of Southwark, Basildon; On-site; GBP 45,000 - 65,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Basildon is seeking an experienced Electoral Services Manager on a full-time temporary basis. You will lead the Electoral Services team, ensure compliance with electoral law, and oversee registration, canvass planning, and elections delivery to support transparent and efficient processes.

The role requires strong leadership, stakeholder engagement and problem-solving to maintain public confidence in the electoral system while delivering on statutory deadlines.

Responsibilities

• Lead, manage and develop the Electoral Services team, ensuring high standards.
• Oversee the compilation, maintenance and publication of the Register of Electors and absent voter records.
• Act as the organisation’s subject matter expert on electoral registration, elections and legislation.
• Manage the planning and delivery of the annual electoral canvass, including project management and budget monitoring.
• Lead administration and delivery of local, regional and national elections and referenda.
• Manage the annual postal vote refresh and all absent voting processes, ensuring compliance.
• Lead and coordinate polling district, polling place and community governance reviews.
• Monitor legislative developments and implement procedural and system changes.
• Maintain responsibility for electoral management systems and data integrity.
• Prepare and submit statutory returns and reports to the Electoral Commission.
• Recruit, train and manage temporary election and canvass staff.
• Manage service budgets and resources to ensure value for money.
• Investigate and respond to complex enquiries and complaints.
• Foster effective working relationships with elected members and stakeholders.

Job description

Electoral Services Manager needed in Basildon Paying £40 per hr ref 24060

Full time hours on a temporarybasis

Key Responsibilities

• Lead, manage and develop the Electoral Services team, ensuring high standards of performance, customer service, compliance, and continuous improvement.
• Oversee the compilation, maintenance and publication of the Register of Electors and absent voter records, ensuring all statutory deadlines and legislative requirements are met.
• Act as the organisation’s subject matter expert on electoral registration, elections, referenda and associated legislation, providing specialist advice to senior managers, elected members and stakeholders.
• Manage the planning and delivery of the annual electoral canvass, including project management, budget monitoring, contractor management and recruitment of canvassing staff.
• Lead the administration and delivery of local, regional and national elections and referenda, supporting the Returning Officer to ensure elections are conducted efficiently, transparently and in accordance with legislation.
• Manage the annual postal vote refresh and all absent voting processes, ensuring compliance with statutory requirements.
• Lead and coordinate polling district, polling place and community governance reviews.
• Monitor legislative developments and implement procedural and system changes to ensure ongoing compliance with electoral law and Electoral Commission guidance.
• Maintain responsibility for electoral management systems and data integrity, ensuring accurate record keeping and effective use of technology.
• Prepare and submit statutory returns, performance information and reports to the Electoral Commission and other regulatory bodies.
• Recruit, train and manage temporary election and canvass staff, ensuring appropriate guidance and support is provided.
• Manage service budgets and resources effectively to ensure value for money and successful service delivery.
• Investigate and respond to complex enquiries, complaints and challenges, resolving issues professionally and maintaining public confidence in the electoral process.
• Foster effective working relationships with elected members, political parties, candidates, external agencies and internal stakeholders.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared