Electoral & Democratic Services Assistant

Wirral Schools; Wirral; On-site; GBP 27,000 - 28,000; Full time

Job summary

Wirral Metropolitan Borough Council in Wirral is seeking an Electoral & Democratic Services Assistant on a 2-year fixed term. The role focuses on planning and delivering statutory elections and providing essential administrative support during governance changes, including Policy and Scrutiny functions.

The successful candidate will be highly organised with strong admin skills, able to work under pressure, and deliver excellent customer service.

Qualifications

• Excellent organisational and administrative skills.
• Ability to work accurately under pressure and meet strict deadlines.
• Experience of working within electoral services, local government or another regulated environment would be advantageous.

Responsibilities

• Providing administrative support for the planning and delivery of elections.
• Assisting with postal voting processes, election logistics and staffing coordination.
• Handling telephone and email enquiries from electors, councillors and stakeholders.
• Supporting the management of election documentation and electoral data.
• Providing administrative support for new governance arrangements, including Policy and Scrutiny functions.
• Assisting the team during peak workload periods, including elections and school appeals.

Job description

• Employer: Wirral Metropolitan Borough Council
• Salary: £26,824 to £28,142 plus benefits
• Location: Wirral, Mallory, 2 Alice Ker Square, Hybrid Working
• Contract: Temporary
• Working Pattern: Flexible Hours/Full Time
• Hours: 36 hours per week.
• DBS Check: No
• Closing Date: 31/08/2026 at 23:59
• Reference: L&CS/26/343124

Wirral Council is a place where you can genuinely make a difference, guided by strong organisational values that shape everything we do. Our values - ambitious, professional, resident-focused and accountable, act as our organisational DNA, influencing how we work, lead and support one another every day. We take pride in delivering great services, acting with integrity, building positive relationships, and always putting residents first, creating a supportive and inclusive culture where everyone can "be the best we can be". With our beautiful surroundings, ambitious future plans, and a commitment to empowering staff to #BeTheDifference, Wirral Council offers an inspiring environment to grow your career and make a lasting impact.

Electoral & Democratic Services Assistant - Politically Restricted - 2 year fixed term

About the Role:

We are looking to recruit a highly organised and motivated Electoral & Democratic Services Assistant to join our team during a busy period of electoral activity in 2027 and 2028.

This varied role will support the Electoral Services team in the planning and delivery of statutory elections, while also providing essential administrative support as the Council implements changes to its governance arrangements, including support for a newly established Policy and Scrutiny function.

This is an excellent opportunity to gain experience in the delivery of democratic processes and local government governance, working in a fast-paced environment where accuracy, professionalism and excellent customer service are essential.

Key responsibilities include:

• Providing administrative support for the planning and delivery of elections.
• Assisting with postal voting processes, election logistics and staffing coordination.
• Handling telephone and email enquiries from electors, councillors and stakeholders.
• Supporting the management of election documentation and electoral data.
• Providing administrative support for new governance arrangements, including Policy and Scrutiny functions.
• Assisting the team during peak workload periods, including elections and school appeals.

About the Candidate:

The successful candidate will have excellent organisational and administrative skills, with the ability to work accurately under pressure and meet strict deadlines. You will be a confident communicator with strong customer service skills and the ability to deal sensitively with confidential information.

You will be flexible, proactive and able to adapt quickly to changing priorities and demands. A keen eye for detail, strong IT skills and the ability to work both independently and as part of a team are essential.

Experience of working within electoral services, local government or another regulated environment would be advantageous, but is not essential.

Additional Information

This is a fantastic opportunity to play a key role in supporting local democracy and governance while developing valuable experience within Electoral and Democratic Services.

In return, we offer:

• The opportunity to support the delivery of democratic processes.
• Experience of working within Electoral Services and local government governance structures.
• A supportive and professional team environment.

Please note that some evening and weekend working will be required during peak election periods.

For more information about the role, please email [e-mail]