Elective Care Programme Manager

NHS Greater Manchester Integrated Care; Manchester; On-site; GBP 65,000 - 90,000; Full time

Job summary

NHS Greater Manchester Integrated Care is seeking a Programme Manager to lead elective care transformation and productivity initiatives across Greater Manchester. You will translate national and GM priorities into practical delivery plans, manage cross-organisational workstreams and monitor benefits.

You will work with clinical, operational and commissioning colleagues to implement new models of care, drive performance and ensure delivery against system priorities.

Qualifications

• Educated to Post Graduate diploma level or equivalent.
• Evidence of post qualifying and continuing professional development.
• Significant experience in project leadership and outcomes-based delivery.
• Experience in elective care, commissioning or hospital operational delivery.
• Ability to analyse complex facts and develop options; negotiate with senior stakeholders.

Responsibilities

• Lead delivery of elective care transformation across Greater Manchester.
• Lead defined programmes from scoping to delivery and benefits realisation.
• Coordinate governance, risks, issues and dependencies.
• Work across multiple organisations to secure resources and drive delivery.
• Develop and implement new models of care and pathway improvements.
• Oversee performance reporting and monitor delivery outcomes.

Skills

Project leadership

Outcomes-based delivery

Stakeholder engagement

Programme governance

Education

Post graduate diploma level or equivalent experience

Job description

This role sits within the Elective Care Recovery & Reform Programme and supports delivery of system priorities across Greater Manchester. The current programme of work focuses on Elective Demand Management and Productivity improvement across the Greater Manchester footprint. Examples of current workstreams include:

Developing and implementing Single Point of Access (SPoA) models across elective specialties

Expanding community-based services to support left shift and reduce acute demand

Further development of Advice and Guidance

Delivering elective pathway redesign and demand management initiatives across primary, community and secondary care

Supporting provider-facing elective improvement and productivity, including outpatient transformation, pathway efficiency and improving the use of available capacity

The post holder will lead defined programmes of work from initial scoping and pathway design through to implementation, performance monitoring and benefits realisation.

The role requires close working with clinical, operational and commissioning colleagues across primary, community and secondary care, translating national and Greater Manchester priorities into practical delivery plans and measurable improvement.

Main duties of the job

Leading the delivery of elective care transformation and improvement programmes across Greater Manchester.

Lead defined programmes of work across SPoA, community services, Advice and Guidance, elective pathway redesign and provider improvement

Translate strategic priorities into clear and deliverable programmes, milestones and outcomes

Lead programme design and implementation from initial problem solving and scoping through to delivery

Work with clinical, operational and commissioning colleagues to develop and implement new models of care and pathway improvements

Support development of community-based alternatives to hospital care and delivery of left shift

Lead and support provider-facing improvement programmes, working with Trusts to improve elective productivity, pathway efficiency and delivery against agreed system priorities

Manage programme governance, risks, issues, dependencies and delivery plans

Develop clear measures of success and monitor delivery, performance and benefits

Analyse complex qualitative and quantitative information to support programme development and decision making

Build effective relationships across Greater Manchester by directing and influencing stakeholders where there is no direct line-management responsibility

About us

This is an exciting time to join the Elective Care Recovery & Reform Programme, working across Greater Manchester to improve access to elective care, reduce unnecessary waits and develop more sustainable and productive models of care.

We work with colleagues across primary care, NHS providers, community services, clinical leadership and commissioning to redesign pathways, improve productivity and improve how patients access and move through elective services.

You will join a supportive and collaborative team with a strong focus on improvement, delivery and making a measurable difference for the population of Greater Manchester.

Job responsibilities

The Programme Manager will be required to:

Manage and coordinate programmes of work across the elective portfolio

Lead programme design and execution from initial problem solving to fully articulating and delivering key interventions

Take responsibility for programme governance, delivery plans, risks, issues and dependencies

Work in a matrix organisation to secure resources and coordinate colleagues across multiple organisations

Build strong relationships with clinical, operational, commissioning and programme colleagues

Lead workstreams and workshops, providing leadership and direction to maintain delivery momentum

Participate in capacity planning and service modelling, analysing complex information to develop a clear understanding of services

Work with clinical leads and stakeholders to influence and shape operational priorities and resolve competing priorities

Work with provider colleagues to identify and deliver opportunities to improve hospital elective productivity, including outpatient transformation, pathway redesign, reducing unwarranted variation and improving the effective use of capacity

Produce high-level performance reports covering progress, variance, next steps, deliverables, risks and issues

Utilise benchmarking, trend information, audits and other available information to support programme development and performance improvement

Research and evaluate existing services and alternative models, identifying innovation and best practice for wider adoption

Lead the development and implementation of service transformation and new ways of delivering care

Exercise sound judgement in the analysis of complex issues and development of options for improvement

Support the development of outcome-based service specifications and new or redesigned elective services

Maintain a clear focus on measurable outcomes and benefits throughout programme delivery

Proactively manage stakeholders and resolve conflict through facilitation, negotiation and evidence-based decision making

Ensure programmes remain responsive to changing requirements while maintaining focus on agreed outcomes

Consider the impact of change across the wider system and ensure appropriate ownership and handover of new models and processes

Oversee the work of Senior Project Managers and other colleagues supporting programme delivery

Support the Senior Programme Manager, Programme Director and clinical leads in delivery of the wider elective transformation agenda

Deputise for senior programme colleagues where appropriate

Contribute to short-, medium- and long-term plans for elective transformation across Greater Manchester

Person Specification

Qualifications

• Educated to Post Graduate diploma level or equivalent experience
• Evidence of post qualifying and continuing professional development

Experience

• Must have significant experience in project leadership roles and evidence of an outcomes-based approach
• Significant experience working in elective care, either in commissioning, performance or hospital operational delivery

Knowledge

• Experience of delivering complex programmes of work
• Ability to analyse complex facts and situations and develop a range of options.
• Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Assistant Director Elective Care Recovery & Reform