EfW Administrator and Visitor Centre Supervisor

FCC Environment; England; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life insurance

Discretionary bonus scheme

On-the-job training and progression

Recognition scheme

Refer a friend

Flexible benefits

Employee Assistance Programme

Job summary

FCC Environment is seeking an EfW Administrator and Visitor Centre Supervisor at Greatmoor EfW to support the General Manager, manage the Visitor Centre and Waste Awareness activities. The role is full-time with flexible working options.

Salary is £28,527 to £35,659 per year, based at Greatmoor EfW in Buckinghamshire, working 37.5 hours per week. The position emphasises public engagement, data reporting and customer service in a sustainability-focused environment.

Qualifications

• An experienced Administrator.
• At least two years' experience in an administrative role or related environment.
• Experience in managing others or leading small teams.
• NVQ Level 3 in Administration or equivalent.
• Strong computer skills, especially Microsoft Office.
• Confidence in public speaking and leading groups during tours.
• Understanding of environmental and waste issues is beneficial.
• Knowledge of waste minimisation, energy from waste and recycling.
• Ability to work independently and adapt to changing priorities.
• Flexibility to work occasional evenings and weekends.
• DBS certificate or valid disclosure is desirable.

Responsibilities

• Support the EfW General Manager with data collection and reporting.
• Coordinate weekly and monthly reporting and maintain site information.
• Manage meetings, minute-taking, and refreshment logistics.
• Maintain site training databases and track training gaps.
• Provide front-of-house support for queries from the public and stakeholders.
• Oversee the Visitor Centre reception and staff rosters.
• Assist with arranging site visits and outreach programmes.
• Support delivery of site tours and safety briefings as required.
• Coordinate pre-visit and post-visit documentation.
• Maintain Visitor Centre presentation and stock of PPE.

Skills

Administrative experience

Public speaking

Team supervision

Education

NVQ Level 3 in Administration

Tools

Microsoft Office

Job description

Are you looking for the right role for you? Then look no further...

EfW Administrator and Visitor Centre Supervisor

Salary - £28,527 - £35,659 per year

Hours - 37.5 hours per week

Location & Postcode - Greatmoor EfW, Buckinghamshire, HP18 0AF

As an EfW Administrator and Visitor Centre Supervisor at FCC Environment, you will provide administrative and secretarial support to the EfW General Manager, while assisting with the management of the Visitor Centre and Waste Awareness activities at Greatmoor EfW.

This vacancy is ideally for a full-time position, although there are limited options for more flexible working.

Our promise to you

• Competitive salary
• 25 days' annual leave (full-time working) plus Bank Holidays
• Pension scheme
• Life insurance
• Discretionary bonus scheme
• On-the-job training and progression
• Recognition scheme
• Refer a friend
• Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership, and many more
• Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform

What will you be doing?

• Supporting the EfW General Manager to achieve business objectives, including sourcing and collating data for reports.
• Coordinating weekly and monthly reporting and maintaining site-specific information.
• Coordinating meetings, including minute-taking, managing meeting rooms and arranging refreshments when required.
• Maintaining the site training database and highlighting any training shortfalls.
• Providing front-of-house support for queries, problems and complaints from members of the public, customers, suppliers and other stakeholders.
• Coordinating the EfW reception desk and managing reception staff.
• Supporting the organisation and delivery of site visits and outreach programmes.
• Assisting with the delivery of site visits, including safely leading and supporting plant tours.
• Liaising with groups requesting visits and ensuring all required pre-visit and post-visit documentation is completed.
• Overseeing the utilisation, cleanliness and presentation of the Visitor Centre and maintaining appropriate stocks of visitor PPE.

What are we looking for?

• An experienced Administrator.
• A minimum of two years' experience within an environmental, waste management or educational discipline.
• Previous experience of managing others.
• An NVQ Level 3 or similar qualification in Administration, or extensive relevant experience.
• Strong computer skills, particularly with the Microsoft suite of software.
• Confidence when speaking publicly and the ability to manage groups during public tours.
• An understanding of environmental and waste issues and the importance of sustainable waste management.
• Knowledge of waste minimisation, composting, energy from waste and recycling methods and systems.
• The ability to work independently, take responsibility and adapt to changing priorities.
• Flexibility to work occasional evenings and weekends.
• A valid DBS certificate.

About Us

We are FCC Environment, one of the nation's leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.

We operate over 200 facilities in England, Scotland and Wales and employ around 4,500 people.

The profile of the UK's recycling and waste management industry has never been higher. We need people who are up for the challenge to help us tackle climate change. We need people with ideas. We need you. Together we will meet the UK's waste management and energy recovery needs.

FCC Environment is an equal opportunities employer, we value diversity, and we are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.