EfW Admin & Visitor Centre Lead

FCC Environment; England; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life insurance

Discretionary bonus scheme

On-the-job training and progression

Recognition scheme

Refer a friend

Flexible benefits

Employee Assistance Programme

Job summary

FCC Environment is seeking an EfW Administrator and Visitor Centre Supervisor at Greatmoor EfW to support the General Manager, manage the Visitor Centre and Waste Awareness activities. The role is full-time with flexible working options.

Salary is £28,527 to £35,659 per year, based at Greatmoor EfW in Buckinghamshire, working 37.5 hours per week. The position emphasises public engagement, data reporting and customer service in a sustainability-focused environment.

Qualifications

• An experienced Administrator.
• At least two years' experience in an administrative role or related environment.
• Experience in managing others or leading small teams.
• NVQ Level 3 in Administration or equivalent.
• Strong computer skills, especially Microsoft Office.
• Confidence in public speaking and leading groups during tours.
• Understanding of environmental and waste issues is beneficial.
• Knowledge of waste minimisation, energy from waste and recycling.
• Ability to work independently and adapt to changing priorities.
• Flexibility to work occasional evenings and weekends.
• DBS certificate or valid disclosure is desirable.

Responsibilities

• Support the EfW General Manager with data collection and reporting.
• Coordinate weekly and monthly reporting and maintain site information.
• Manage meetings, minute-taking, and refreshment logistics.
• Maintain site training databases and track training gaps.
• Provide front-of-house support for queries from the public and stakeholders.
• Oversee the Visitor Centre reception and staff rosters.
• Assist with arranging site visits and outreach programmes.
• Support delivery of site tours and safety briefings as required.
• Coordinate pre-visit and post-visit documentation.
• Maintain Visitor Centre presentation and stock of PPE.

Skills

Administrative experience

Public speaking

Team supervision

Education

NVQ Level 3 in Administration

Tools

Microsoft Office

Job description

FCC Environment is seeking an EfW Administrator and Visitor Centre Supervisor at Greatmoor EfW to support the General Manager, manage the Visitor Centre and Waste Awareness activities. The role is full-time with flexible working options.

Salary is £28,527 to £35,659 per year, based at Greatmoor EfW in Buckinghamshire, working 37.5 hours per week. The position emphasises public engagement, data reporting and customer service in a sustainability-focused environment.