Bank Receptionist

TN United Kingdom; Walton On The Hill; On-site; Part time

Job summary

Join a leading healthcare provider as a Bank Receptionist at Sturt House in Tadworth. You'll be the first point of contact for visitors, ensuring a welcoming environment while managing office communications and security. This role offers flexibility with shifts and opportunities for career growth within a supportive team dedicated to mental health recovery.

Benefits

Hourly rate of £12.85

12.07% holiday allowance uplift

Two-week paid induction

Free meals and parking

Mandatory training

Wellbeing support

Pension contributions (optional)

Qualifications

• Excellent communication and interpersonal skills required.
• Must have GCSE English Language Grade C or above.

Responsibilities

• Welcoming visitors and managing the office diary.
• Handling telephone calls, emails, and ensuring security.
• Maintaining the reception area and confidentiality.

Skills

Communication

Interpersonal Skills

Efficiency

Enthusiasm

Education

GCSE English Language Grade C or above

Job description

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First impressions matter. As a Bank Receptionist, you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Sturt House in Tadworth will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors, and service users.

Become a valued member of our staff bank at Sturt House in the role of Bank Receptionist and enjoy the flexibility to choose shifts that align with your schedule.

What you will be doing

At Sturt House, a recovery-focused, rehabilitation unit providing specialist mental health treatment for males aged 18 and over, your responsibilities will include welcoming visitors, coordinating the office diary for meetings and events, and handling telephone calls, emails, and post efficiently. Ensuring the safety and security of service users, staff, and visitors is a top priority, including overseeing visitor sign-ins, conducting security checks, and managing the distribution of keys and security badges.

There are many courses available to help grow and develop your career. If you have the aspiration, capability, and dedication, Elysium Healthcare can support you in achieving your career goals.

As a Receptionist, you will be:

• Welcoming visitors and ensuring they sign the visitor book.
• Maintaining the reception area and meeting rooms to be presentable.
• Managing the office diary for meetings, events, training days, and therapy sessions.
• Ensuring confidentiality and security of the service.
• Receiving and dealing with telephone calls, emails, and post.
• Ensuring all appropriate leaflets and brochures are on display.

To be successful in this role, you will have:

• Excellent communication and interpersonal skills.
• A professional, confident, and diplomatic manner.
• GCSE English Language Grade C or above.
• Efficiency and enthusiasm.
• An understanding of confidentiality and security.
• The ability to work both independently and as part of a team.
• A welcoming and self-motivated attitude.

Where you will be working:

Location: Sturt's Ln, Walton on the Hill, Tadworth KT20 7RQ

You will be working at Sturt House, a recovery-focused, rehabilitation unit providing specialist mental health treatment for males aged 18 and over. You will work as part of a team, providing individualized care and treatment using least restrictive and safe practice principles to support service users in their recovery.

Sturt House is committed to delivering high standards of care, encouraging and supporting service users to be actively involved in developing and reviewing their treatment and recovery pathways according to their abilities.

What you will get:

• Hourly rate of £12.85 (plus a 12.07% holiday allowance uplift).
• Two-week paid induction.
• Free meals and parking.
• Mandatory training to enable you to perform your role effectively.
• Wellbeing support and activities to promote a healthy work-life balance.
• Pension contributions (optional).

There is also the option to progress into a permanent role, unlocking additional benefits and career development opportunities.

About your next employer:

You will work for an established, stable, and agile company with over 8,000 employees and a unique approach to care delivery. With a network of over 90 services across England and Wales covering mental health, neurological, learning disabilities & autism, and children & education sectors, there are many opportunities for growth and advancement.

Elysium Healthcare is part of Ramsay Health Care, a global network operating in 10 countries with over 86,000 employees worldwide.

Elysium Healthcare adheres to safer recruitment practices and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand their responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.