Sales Consultant

KAO; Cannock; On-site; GBP 80,000 - 100,000; Part time

Job summary

Join a forward-thinking company as a Sales Consultant in Cannock, where your passion for luxury and dedication to customer service will shine. This part-time role offers a unique opportunity to create memorable experiences for customers through personalized selling and signature services. You will be the face of the brand, engaging with customers and ensuring their journey is exceptional. Enjoy a supportive workplace that values your contributions and offers various perks, including staff discounts, bonuses, and ongoing development opportunities. If you thrive in a dynamic environment and love luxury products, this role is perfect for you!

Benefits

50% Staff Discount

22 Days Holiday Plus Bank Holidays

Birthday Day Off

Monthly Bonus Scheme

Quarterly Free Product Allocation

Healthcare Plan

Wellbeing Support

Recognition Awards

Company Pension Scheme

Ongoing Development Opportunities

Qualifications

• Passion for luxury and alignment with brand values.
• Ability to work well in a team and achieve KPIs.

Responsibilities

• Provide excellent customer service and detailed product knowledge.
• Assist with stock management, cleaning, and replenishment.

Skills

Communication Skills

Customer Service

Teamwork

Personal Grooming

Job description

The Opportunity

We are looking for a dedicated individual with a passion for luxury to join us as a Sales Consultant in our Cannock store. This is a part-time opportunity, working 12 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. You will also assist the team with general store tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. A high standard of personal grooming, a passion for luxury, and alignment with our brand values are essential. You should be able to work well in a team, with the drive to achieve store and personal KPIs, and have flexibility in your working arrangements to meet business needs.

What we can offer you

• An hourly rate of £12.60
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday!
• A monthly store bonus scheme up to 0.35% of retail sales if store targets are met
• Quarterly free product allocation of up to 5 Molton Brown items
• Access to discounts and cashbacks from high street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season Ticket Loans / Cycle To Work Scheme
• Company pension scheme
• Ongoing development and skill enhancement opportunities
• A workplace where your voice matters
• Learning and development opportunities within our business and brands

About Molton Brown and Kao

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference in people's lives through high-quality products and services, aiming to create a Kirei Life — a beautiful life respecting the needs of consumers and the planet. Our philosophy, the Kao Way, guides us to act with integrity, innovate bravely, and treat each other with trust and respect.

Our work: Recognized among the World's Most Ethical Companies for 18 consecutive years, we are a purpose-driven company with strong values. We prioritize quality and environmental care in our products. At Kao, employees actively shape their careers, working collaboratively to achieve our goals and deliver the best for our customers.

Hiring Process

We embrace diversity and individual personalities, welcoming applications from all parts of the global community.

Want to learn more? If you feel as unique as our products and want to discover why 33,000 people worldwide chose a career with us, visit https://www.kao.com/emea/en/

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