Housekeeping Team Member

Unite Students; Cardiff; On-site; GBP 19,000; Full time

Job summary

A leading company in student accommodation is seeking a Housekeeper to deliver excellent cleaning services and customer care. You'll be part of a friendly team, ensuring communal spaces are tidy and students feel at home. Benefits include an annual bonus, generous holidays, and a pension scheme.

Benefits

Annual discretionary bonus

25 days paid holiday

Generous pension scheme

Healthcare Cash Plan

Employee Assistance Programme

Wellbeing platform

Gym benefit

Enhanced Family Leave

Employee Life Assurance

Discounts portal

Qualifications

• Experience in cleaning and customer service is valued.
• Hardworking and ability to communicate with students.
• Pride in maintaining high cleaning standards.

Responsibilities

• Maintain cleanliness of common areas and respond to maintenance issues.
• Provide friendly customer service to students.
• Log maintenance issues for safety and security.

Skills

Attention to detail

Customer service

Teamwork

Positive attitude

Job description

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Hours and Rota: 30 hours per week, working 4days out of 7 between the hours of 7am -6pm

Salary: £18,720per annum, plus bonus and benefits

The Role

As a Housekeeper you will be working in our student accommodation, providing an outstanding experience for our students by delivering high quality cleaning and excellent customer service. You`ll play a key part in a fun and friendly team to make sure our students always feel at home.

What You`ll Be Doing

• Keeping communal spaces including entrances, common rooms, hallways and outdoor areas clean and tidy on a daily basis
• Providing a warm and accommodating service for our customers
• Logging maintenance issues to help keep our properties safe and secure

What We`re Looking for in You

• You`ll have great attention to detail and will take pride in delivering high quality cleaning and customer service
• You`ll be hardworking and willing to get stuck in - some students are cleaner than others!
• You`ll be a friendly face around the property, happy to chat to our students and answer their questions
• A positive attitude and able to work as part of a team

What You`ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!