Assistant Conference and Events Manager

TN United Kingdom; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading hospitality organization as an Assistant Conference and Events Manager at the Celtic Manor Resort. This role involves supervising events, ensuring employee wellbeing, and delivering exceptional customer service in a vibrant and supportive environment.

Benefits

Career development training

Discounts on food and hotel stays

Discounted leisure membership

Free GP virtual appointments

24/7 wellbeing helpline

NEST pension scheme

Social Club and staff appreciation events

Qualifications

• Minimum of 2 years’ experience in a supervisory role.
• Genuine passion for the Conference and Events industry.
• Ability to work long hours and under pressure.

Responsibilities

• Supervise day-to-day operation of Banquet & Conference setup.
• Ensure welfare and wellbeing of departmental employees.
• Resolve customer complaints escalated from team members.

Skills

Supervisory experience

Passion for Conference and Events

Flexibility

Professional demeanor

Event management experience

Job description

Assistant Conference and Events Manager, Newport

Client: Celtic Manor Resort

Location: Newport, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 236bf5a2703c

Job Views: 2

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

Join the ‘Greatest story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Conference and Events Assistant Manager at the iconic Celtic Manor Resort. This is one of the many opportunities we offer from ‘Manor to Marina’.

Our ideal hero will have:

• A minimum of 2 years’ experience in a supervisory role within a similar environment
• A genuine passion for the Conference and Events industry
• Flexibility to work long hours
• A composed and professional demeanor while working under pressure
• Experience in working at large-scale events

Responsibilities include:

• Supervise the day-to-day operation of the Banquet & Conference setup and service
• Ensure the welfare and wellbeing of all departmental employees, promoting professional development
• Resolve internal/external customer complaints escalated from team members
• Maintain knowledge of scheduled group functions, times, locations, and requirements

Recognition and benefits:

• Access to career development training from day one
• Discounts on food, beverages, and hotel stays
• Discounted leisure membership
• Free GP virtual appointments
• 24/7 wellbeing helpline
• NEST pension scheme
• Social Club, staff appreciation events, monthly and end-of-year awards

Grow with us:

• Be equipped, trained, and supported to excel in your role
• Be proud and recommend Celtic Collection
• Work in an inclusive, friendly, positive environment
• Learn, grow, and develop
• Be recognized and valued for your contributions
• Contribute daily to our shared ambitions

Recruitment info:

We may close this campaign early if we receive many applications. Applicants must be eligible to work in the UK, with documentation required. Celtic Collection is an equal opportunities employer welcoming applicants of all ages.