Residential Support Worker

AWD online; Bristol; On-site; GBP 25,000 - 29,000; Full time

Job summary

An established industry player in the criminal justice sector is seeking a compassionate Residential Support Worker to assist women reintegrating into society after incarceration. This role involves delivering structured activities and providing emotional support, all while maintaining a safe and supportive environment. Ideal candidates will possess strong communication skills and empathy, with a commitment to helping individuals overcome challenges. If you're ready to make a meaningful impact in the lives of others, this is the perfect opportunity for you.

Benefits

27 days annual leave

Birthday Day off

2 Volunteer Days

5% Employer Pension

Healthcare Cash Plan

Annual salary review

Refer a friend scheme

Free meals while on shift

Qualifications

• Excellent communication and empathetic skills are essential.
• Understanding of safeguarding and ability to work independently.

Responsibilities

• Deliver structured living skills sessions and support residents.
• Maintain a safe environment and provide guidance for residents.

Skills

Communication Skills

Empathy

Numeracy Skills

Literacy Skills

Ability to Work Alone

Tact and Discretion

Education

Understanding of Safeguarding

Tools

Computer-based Information Systems

Job description

Residential Support Worker who has excellent communication skills and empathetic ability to create and maintain effective working relationships with women returning to the community from prison is required to work in a Criminal Justice Approved Premises for a well-established organisation based in Bristol, South West England.

ALL LEVELS OF EXPERIENCE CONSIDERED

Ideally, you have worked in a residential setting or have experience working within the criminal justice sector / criminal justice approved premises. However, we appreciate that not everyone can tick every single box, just so long as you are confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances, then this job could be for you.

KEY REQUIREMENT: Due to the gender specific nature of this role, applications can only be accepted from women candidates. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010.

SALARY: £25,462 - £28,805 per annum plus an additional unsocial hours allowance of £2,250 per annum + Benefits

LOCATION: Bristol, South West England (BS16)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Shift pattern of 4 shifts on and 4 shifts off, rotating 2 x 08:00 - 20:00 and 2 x 20:00 - 08:00, 12 hours per shift

JOB OVERVIEW

We have a fantastic new job opportunity in a Criminal Justice Approved Premises for a Residential Support Worker who has excellent communication skills and empathetic ability to create and maintain effective working relationships with women returning to the community from prison.

As the Residential Support Worker you will join a designated Criminal Justice Approved Premises for up to 26 women, supported by a specially trained all-women workforce! You’ll provide support for women either returning to the community after serving time in prison or who have been given a residential requirement as part of a community sentence.

Working as the Residential Support Worker you will be responsible for delivering structured activities and skills sessions to supervision and maintenance of discipline; you will provide a safe and supportive environment to allow their residents to re-integrate smoothly back into the community.

This is a rewarding opportunity that will allow you to support and encourage residents back into the community with the skills and confidence they need.

DUTIES

• Deliver daily structured living skills sessions plus leisure and creative activities
• Provide support to enable residents to deal with problems and become independent
• Assist with the induction of new residents to ensure their familiarity with the environment and understanding of rules and policies
• Maintain an active presence in the Approved Premises at all times during the shift, including undertaking regular inspections of the building
• Report any significant changes or key information relating to residents and escalate any matters of concern
• Act as Fire Warden and First Aider on duty
• Maintain records and files as required
• Demonstrate empathy, with the ability to use tact and discretion when dealing with confidential and sensitive issues
• Communicate effectively, both verbally and in writing with good listening skills
• Input and maintain computer-based information systems in an accurate and timely manner
• Exercise authority and reinforce boundaries in an appropriate manner
• To work on own initiative and be able to cope with stressful situations

CANDIDATE REQUIREMENTS

Essential

• Due to the gender specific nature of this role, applications can only be accepted from women candidates. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010
• Good numeracy and literacy skills
• An understanding of safeguarding
• Able to work alone, without guidance
• Work on a shift which covers days and weekends
• Being empathic, with the ability to use tact and discretion when dealing with confidential and sensitive issues

Desirable

• Previous experience of working within a residential setting
• Previous experience of working with women
• Experience of working with groups or individuals in order to support, motivate and change behaviour
• An understanding of factors relating to multiple, compound needs
• Knowledge and experience of the work within the Criminal Justice System

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
• All meals provided while on shift by their in-house cooks

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

CLOSING DATE: 7^th May 2025

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13261