Claims Data Analyst

Lloyd's; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a leading insurance marketplace as a data expert, providing analytics and insights to enhance claims performance. Collaborate with teams to deliver accurate data and drive continuous improvement initiatives. Enjoy a flexible work environment and a comprehensive benefits package.

Benefits

Generous Pension

Healthcare

Wellbeing Programs

Training Support

Employee Recognition Schemes

Discounts

Qualifications

• Ability to manipulate and analyse large and complex data sets.
• Translate business requirements into actionable insights.

Responsibilities

• Deliver accurate, high-quality data for claims performance oversight.
• Identify trends and themes for performance improvement.
• Support claims transformation projects.

Skills

Mathematical Ability

Numeracy Skills

Data Analysis

Presentation Skills

Time Management

Curiosity

Ownership

Tools

Microsoft Excel

Qlik Sense

Power BI

Job description

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient, and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

The Role

To provide analytics, tools, and insights that enable effective risk-based oversight, drive continuous improvement in claims performance, and support the delivery of Lloyd’s Claims Strategy and broader claims enhancement initiatives.

Principal Accountabilities

Act as a data expert to support the Claims Team by delivering accurate, high-quality data, including:

• Utilising claims management information and data to oversee syndicate claims performance.
• Identifying trends, themes, and key drivers for improving performance.
• Providing insights into portfolio performance and highlighting drivers of change.
• Ensuring the accuracy of claims reporting to enable informed business decisions.
• Supporting and assisting with the delivery of claims transformation projects and thematic reviews.
• Contributing to broader Lloyd’s initiatives to enhance claims insights and drive market-wide efficiencies.
• Promoting cross-functional collaboration to optimize the use of claims data across the Corporation.
• Assisting the team with data production, use, and maintenance, including creating user guides and addressing user queries.
• Staying informed on developments and innovations in data capabilities, updating key stakeholders as appropriate.
• Building strong working relationships with key stakeholders within the market and the Corporation.

Skills

• Established mathematical ability and numeracy skills with the ability to manipulate and analyse large and complex data sets.
• Ability to understand business requirements and translate these into actionable insights.
• Ability to present data and analysis to various stakeholders, both verbally and in writing.
• Operate strategically as well as focus on attention to detail.
• Time management and the ability to manage workload with competing priorities.
• Curious mind, looking at smarter ways to work and insights to be gained.
• Responds positively to challenges.
• Takes ownership of issues and is accountable.

Knowledge

• Knowledge of data management capabilities including methodologies, techniques, tools, best practices, and implementation.
• Knowledge of Microsoft Excel and visualization tools such as Qlik Sense and Power BI.

Diversity and inclusion are a focus for us – Lloyd’s aims to build a diverse, inclusive environment that reflects the global markets we work in. We are committed to treating everyone with dignity and respect to help them reach their full potential. This includes making workplace adjustments, offering health and wellbeing programs, diversity and inclusion training, employee networks, mentoring, volunteering opportunities, and investing in your professional development. More information is available on our website.

We recognize the importance of work/life balance and offer flexible working arrangements combining office and home work, along with a comprehensive benefits package including a generous pension, healthcare, wellbeing programs, training support, a benefits allowance, employee recognition schemes, and discounts.

By choosing Lloyd's, you'll join a team of industry-leading minds creating innovative, responsive solutions to share risks and solve complex problems.

If you require additional support or adjustments with your application, please click here.