Customer Service Advisor - Uncapped Commission (Newton Aycliffe)

JR United Kingdom; Newton Aycliffe; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their Sales Team in Darlington. This full-time, permanent role offers a competitive starting salary with opportunities for growth and uncapped commission. Ideal for those who excel in communication and relationship-building, this position emphasizes flexibility and support for personal commitments. With extensive training provided, you'll be equipped to confidently discuss a range of products and services, enhancing customers' digital experiences. Enjoy a supportive work environment with generous benefits, including healthcare access and family leave, making this an exciting opportunity to build a rewarding career.

Benefits

Online GP access for you and family

Market-leading paid carer’s leave

Family Leave with full and half pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental coverage

Qualifications

• Confident communicator with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to discuss products.
• Provide tailored solutions to enhance digital lives.

Job description

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Client:

EE

Location:

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• a great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly
• Family Leave with 18 weeks full pay and 8 weeks half pay in the first year, for all parents
• Huge discounts on EE & BT products including mobile and broadband, saving you hundreds of pounds every year
• Support to develop your career and achieve your goals
• Season Ticket Travel Loan to help with commuting costs
• Volunteering days to give back to your community
• Optional Private Healthcare and Dental coverage for you and your family

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?