Customer Service Representative - Uncapped Commission (Newton Aycliffe)

JR United Kingdom; Newton Aycliffe; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic sales advisor to join their team in Darlington. This role offers a starting salary of £25,087, with opportunities for growth and uncapped commission. You will engage with customers, enhancing their digital experiences while receiving comprehensive training and support. Enjoy flexibility in your work schedule, generous family leave, and access to healthcare benefits. Join a supportive team that values your development and offers meaningful career growth.

Benefits

Online GP access for family

Paid carer’s leave

Family Leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Dental insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and engage with customers.

Responsibilities

• Engage customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Customer Relationship Management

Job description

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Client:

EE

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: Darlington
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed as a sales advisor with EE. We’ll provide training on all products and services to help you succeed.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Darlington and use your skills to make a difference.

We understand life is dynamic, and this role offers flexibility. We’ll support your success by allowing you to schedule your breaks, bank time, and occasionally work from home.

What’s in it for you?

• A starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave—up to 2 weeks for those caring for family or friends.
• Family Leave with 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for your career development and growth.
• Season Ticket Travel Loan to assist with commuting costs.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?