DJSC 3rd Line Cloud Network Engineer

Fujitsu; Basingstoke; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled 3rd Line Cloud Network Engineer to join their dynamic team. This role involves managing network solutions, responding to incidents, and collaborating with engineering teams to ensure smooth operations. With a commitment to employee development, the company offers a supportive environment and a range of benefits, including generous annual leave and pension contributions. This is a fantastic opportunity for those with transferable skills in system administration or network management to grow their careers in a forward-thinking organization.

Benefits

26 days annual leave plus public holidays

Double matching pension contributions

Life assurance

Companywide incentive plans

Flexible benefits

Employee discounts

Employee assistance programme / virtual GP

Qualifications

• Experience in cloud administration and network device management.
• Strong knowledge of firewall management and ITSM processes.

Responsibilities

• Responding to escalations and monitoring system performance.
• Maintaining documentation and supporting network solutions.

Skills

Cloud Administration (Broadcom NSX-T)

Firewall Management (Cisco Firepower Management Center)

Network Devices (Cisco IOS, NXOS, FXOS, Juniper Devices, JUNOS)

Network Authentication (Cisco ISE)

Event Management Tooling (SolarWinds)

ITSM Tooling & Processes

Job description

Your role will involve:

We are looking for a 3rd Line Cloud Network Engineer to join a small, dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling, and responding to incidents via the Incident Process, including triage of incidents and escalation via the Service Management Team. Examples of tasks include:

• Responding to escalations from 2nd Line Daily checks utilizing ITSM tooling.
• PKI certificate management for networking devices (physical and virtual).
• Distributing software, firmware, and security updates for network devices.
• Collaborating with and supporting the design and engineering teams.
• Maintaining and supporting virtual and physical network solutions, providing timely updates to the Operations Lead.
• Carrying out readiness assessments for new releases entering service from the Engineering Team.
• Producing and maintaining documentation such as Work Instructions and Patching Schedules.

Key skills and experience:

• Cloud Administration (e.g., Broadcom NSX-T)

Transferable skills and experience:

• Firewall Management (e.g., Cisco Firepower Management Center)
• Network Devices (e.g., Cisco IOS, NXOS, FXOS, Juniper Devices, JUNOS)
• Network Authentication (e.g., Cisco ISE)
• Event Management Tooling (e.g., SolarWinds)
• ITSM Tooling & Processes
• Cloud Administration (e.g., Broadcom vCenter - use of, not administration)

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career. If you have transferable skills or a background in System Administration, this could be the next opportunity for you.

Working hours:

Our support hours are Monday to Friday, 07:00 – 19:00, covering 37 hours per week. This may involve early or late starts, rotated as directed by the service delivery/team lead.

Benefits:

• 26 days annual leave plus public holidays (3 flexible)
• Pension – Double matching contributions of up to 10%
• Life assurance
• Companywide incentive plans
• Flexible benefits (e.g., increased holidays, travel, dental, critical illness, and more)
• Perks at work – employee discounts
• Employee assistance programme / virtual GP

Recruitment process:

The process consists of one stage. We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria. Contact [e-mail] to apply through the Disability Confident Interview Scheme.

Our commitments:

We are recognized as a responsible and inclusive employer, certified as a Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation, and a signatory of the Race at Work Charter. We are committed to UN standards for LGBTI+ and are a Stonewall Top 100 Employer.

Our hybrid work environment supports you to Be Completely You. Our diversity networks support our inclusive culture.

#LifeAtFujitsu