People & Culture Co-ordinator

The Jockey Club; Liverpool City Region; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization as a People & Culture Coordinator, where you'll play a vital role in shaping a vibrant workplace. This position involves managing essential people operations, supporting colleague relations, and maintaining documentation to ensure smooth processes. As part of a dynamic team, you'll contribute to exciting projects that enhance employee engagement and promote a culture of inclusivity. With opportunities for professional growth and a commitment to employee well-being, this role is perfect for someone detail-oriented and people-focused, ready to make a meaningful impact.

Benefits

TeamPass Ticket scheme for events

Generous employer pension contribution

Healthcare cashback plan

25 days annual leave

Access to Learning & Development resources

Free eyecare vouchers

Ride to work cycle scheme

Retail discounts

Qualifications

• Proven admin pro thriving in fast-paced environments.
• Confident with HR systems and sharp on people data.
• Eagle-eyed attention to detail with top-notch organizational skills.

Responsibilities

• Own the onboarding and offboarding process, ensuring smooth transitions.
• Manage internal changes including promotions and department transfers.
• Provide comprehensive administrative support across the employee lifecycle.

Skills

HR Systems Management

MS Office Suite

Attention to Detail

Organizational Skills

Communication Skills

Onboarding Processes

Tools

Cezanne HRIS

Job description

Job title: People & Culture Coordinator

Based at: Aintree Racecourse

Contract type: Permanent

Hours: 37.5 hours per week

About the role

Join our team as a People and Culture Coordinator and play a key role in shaping an exceptional workplace. You'll support people operations, manage vital documentation, assist with colleague relations, and ensure everything runs smoothly and in line with company policies. If you're organised, people-focused, detail oriented and ready to make an impact, we’d love to hear from you.

About The Jockey Club

The Jockey Club stages thrilling sporting occasions and live events nationwide including The Grand National, The Cheltenham Festival & The Derby. Owning & operating 15 courses, millions of people every year enjoy the special experiences we offer through racing, music, food and entertainment on racedays and beyond.

As the largest commercial group in British racing, we are guided by our mission to act for the long term good of the sport. Every penny we make goes back into racing to promote excellence within Britain’s second biggest spectator sport. Our people are what makes this possible

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

The People & Culture Coordinator will

• Own the onboarding and offboarding process, from background checks to system setup.
• Manage internal changes including promotions, department transfers and role changes.
• Provide comprehensive administrative support across the employee lifecycle, from drafting letters and contracts to creating forms and email templates.
• Keep our HRIS (Cezanne) up to date and generate key people reports on headcount, promotions, and more.
• Be the go-to for colleague queries, providing friendly and efficient support.
• Work closely with payroll and IT to implement changes and streamline people processes.
• Administer employee benefits, including healthcare, insurance, and perks, from enrolment to claims.
• Keep benefits info clear, accurate, and accessible across policies and platforms.
• Support people team projects, from engagement programmes to policy updates and system improvements

About you

• Proven admin pro who thrives in fast-paced environments
• Confident with HR systems and sharp on people data
• MS Office whiz – Outlook, Excel, Word, PowerPoint, you name it.
• Experience in shared service centres and HR support functions
• Knows onboarding inside-out and keeps processes running smoothly.
• Eagle-eyed attention to detail with top-notch organisational skills
• Clear, confident communicator – written, verbal, and everything in between.
• Naturally curious, always improving, and ready to take initiative.

What we offer in return

• All colleagues can go along to any of our race day or music events free of charge – along with 3 friends or family with our TeamPass Ticket scheme.
• An award-winning pension scheme provider with a generous employer contribution
• A healthcare cash back plan enabling you to claim money back on health & wellbeing services.
• 25 days annual leave
• Access to a suite of Learning & Development training resources from renowned providers
• A whole host of other benefits including free eyecare vouchers, a ride to work cycle scheme & discounts across varying retailers & services.

If you think you have everything we’re looking for and more, then we’d love to hear from you. Don’t hang around, our closing date for this vacancy is 18th May but we reserve the right to bring this forward if we have many applications.

This role may be subject to a criminal record check, standard or enhanced DBS check or BHA Suitability Check. By applying you confirm that you are happy for these checks to be carried out.