Education and Governance Lead Nurse

Haven House Children's Hospice; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

Haven House Children's Hospice seeks an experienced Education and Governance Lead Nurse to enhance clinical governance and education. This senior role involves managing a team and ensuring high standards of care. The ideal candidate will have a strong background in nursing, leadership, and quality improvement.

Benefits

Retention of NHS Pension

Employer-matched Pension Scheme

Free on-site parking

Interest-free season ticket loan

Childcare voucher scheme

Employee Assistance Programme

Eye care voucher scheme

Cycle to Work scheme

Qualifications

• Proven experience in clinical governance and risk management.
• Experience of nursing children/young people with life-limiting conditions.

Responsibilities

• Provide strategic leadership for education and clinical governance.
• Develop and implement governance frameworks and education programs.

Skills

Leadership

Communication

Time Management

Negotiation

Problem Solving

Education

Degree in Nursing or Healthcare

Teaching Qualification

Tools

Clinical Informatics Systems

Data Analysis

Job description

Job summary

Haven House Childrens Hospice needs an experienced nurse leader like you to drive excellence in education, training and clinical governance across our organisation.

Our mission at Haven House is to provide the highest quality palliative and holistic care services to babies, children and young people and their families in our local communities.

As Education and Governance Lead Nurse, you will be a senior member of the nursing leadership team, providing strategic oversight of clinical governance frameworks, quality-improvement initiatives and a comprehensive education programme. You will line-manage two Band 6 Education and Governance Nurses and one Clinical Governance Support Officer, ensuring our staff are supported to deliver consistent, safe and evidence-based care.

In return, we will offer you:

• A supportive environment to develop your leadership, governance and educational skills
• Access to ongoing professional development, mentorship and clinical supervision
• A strong, collaborative culture focused on innovation and continuous improvement

Main duties of the job

The postholder will provide strategic leadership for all education, training, clinicalgovernance and quality-improvement activities across the hospice. They willdevelop, co-ordinate and implement robust governance frameworks alongside acomprehensive education programme, ensuring consistency of practice, highstandards of care, and a culture of continuous learning and safety. Linemanagement responsibility includes two Band 6 Education and Governance Nursesand one Education and Governance Officer.

About us

This role is based at our beautiful woodland hospice in Woodford Green, offering free parking and easy access from the Central Line.

Benefits

• Retention of your NHS Pension (if applicable)
• Agenda for Change long-service holiday entitlement (if applicable)
• Employer-matched Pension Scheme (up to 7%)
• Free on-site parking
• Interest-free season ticket loan
• Childcare voucher scheme
• Employee Assistance Programme
• Eye care voucher scheme
• Cycle to Work scheme

Job description

Job responsibilities

Key responsibilities

Clinical Governance and Risk

Quality Improvement and Research

Education and Training

Clinical Informatics Systems

Leadership and Management

Clinical Governance and Risk

• Develop, implement and monitor systems to manage clinical risk, including incident reporting, root-cause analysis and trend analysis
• Maintain a register of incidents, complaints and near-misses; produce regular reports to inform governance forums
• Lead the development, review and dissemination of clinical policies, procedures and guidelines in line with national and local standards
• Ensure policy governance processes meet all CQC regulatory requirements
• Lead and coordinate the organisations CQC readiness and inspection preparation, including collation of evidence, action planning, and staff briefings
• Oversee investigations into serious incidents and complaints, ensuring timely RCA and sharing of learning
• Embed risk management processes into the hospices culture, providing expert guidance to the multidisciplinary team

Quality Improvement and Research

• Champion a culture of continuous improvement through staff-led QI projects, utilising recognised methodologies
• Act as the hospices lead for research activity, promoting research-active status and facilitating ethical governance
• Liaise with internal and external stakeholders to share best practice and implement evidence-based changes
• Ensure lessons learned from incidents, audits and complaints inform training and practice updates

Clinical Informatics Systems

• Oversee the collection, analysis and reporting of quality and safety data to identify trends and trigger action
• Lead the transition to electronic governance and education systems, reducing reliance on paper-based records
• Support data-driven decision making across clinical and education teams

Education and Training

• Design, implement and evaluate a comprehensive education and competency framework for all clinical staff
• Ensure delivery of mandatory and specialist training, including induction, clinical skills sessions and advanced governance workshops
• Line manage Education and Governance Nurses and one Education and Governance Officer; set objectives, conduct appraisals and support professional development
• Develop care pathways and training programmes, working collaboratively with external partners

Leadership and Management

• Be a senior member of the Care Team, supporting the on-call rota as required

• Provide visible leadership, acting as a role model and resource on education, governance and QI matters
• Deputise for senior nursing colleagues as required
• Support change management initiatives, fostering a positive, solution-focused team culture
• Ensure integrated working across the multidisciplinary team to optimise the child/young person experience

Professional

• Adhere to Haven House policies and the NMC Code of Conduct, Performance and Ethics
• Maintain accurate, confidential records in line with Caldicott principles and Data Protection regulations
• Participate in mandatory and safeguarding training; attend relevant external meetings to keep abreast of developments

General requirements

• To behave at all times inline with the Haven House values and behaviours
• To attend staff meetings and mandatory training as required
• To attend safeguarding supervision every quarter and attend clinical supervision and management supervision as required
• To ensure privacy dignity, respect, and rights of staff and service users

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual performance process.

Haven House is committed to Equal Opportunities in Employment and therefore it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Haven House to fulfil these obligations, policies and codes of good practice.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Job description
Job responsibilities

Key responsibilities

Clinical Governance and Risk

Quality Improvement and Research

Education and Training

Clinical Informatics Systems

Leadership and Management

Clinical Governance and Risk

• Develop, implement and monitor systems to manage clinical risk, including incident reporting, root-cause analysis and trend analysis
• Maintain a register of incidents, complaints and near-misses; produce regular reports to inform governance forums
• Lead the development, review and dissemination of clinical policies, procedures and guidelines in line with national and local standards
• Ensure policy governance processes meet all CQC regulatory requirements
• Lead and coordinate the organisations CQC readiness and inspection preparation, including collation of evidence, action planning, and staff briefings
• Oversee investigations into serious incidents and complaints, ensuring timely RCA and sharing of learning
• Embed risk management processes into the hospices culture, providing expert guidance to the multidisciplinary team

Quality Improvement and Research

• Champion a culture of continuous improvement through staff-led QI projects, utilising recognised methodologies
• Act as the hospices lead for research activity, promoting research-active status and facilitating ethical governance
• Liaise with internal and external stakeholders to share best practice and implement evidence-based changes
• Ensure lessons learned from incidents, audits and complaints inform training and practice updates

Clinical Informatics Systems

• Oversee the collection, analysis and reporting of quality and safety data to identify trends and trigger action
• Lead the transition to electronic governance and education systems, reducing reliance on paper-based records
• Support data-driven decision making across clinical and education teams

Education and Training

• Design, implement and evaluate a comprehensive education and competency framework for all clinical staff
• Ensure delivery of mandatory and specialist training, including induction, clinical skills sessions and advanced governance workshops
• Line manage Education and Governance Nurses and one Education and Governance Officer; set objectives, conduct appraisals and support professional development
• Develop care pathways and training programmes, working collaboratively with external partners

Leadership and Management

• Be a senior member of the Care Team, supporting the on-call rota as required

• Provide visible leadership, acting as a role model and resource on education, governance and QI matters
• Deputise for senior nursing colleagues as required
• Support change management initiatives, fostering a positive, solution-focused team culture
• Ensure integrated working across the multidisciplinary team to optimise the child/young person experience

Professional

• Adhere to Haven House policies and the NMC Code of Conduct, Performance and Ethics
• Maintain accurate, confidential records in line with Caldicott principles and Data Protection regulations
• Participate in mandatory and safeguarding training; attend relevant external meetings to keep abreast of developments

General requirements

• To behave at all times inline with the Haven House values and behaviours
• To attend staff meetings and mandatory training as required
• To attend safeguarding supervision every quarter and attend clinical supervision and management supervision as required
• To ensure privacy dignity, respect, and rights of staff and service users

This job description is not a definitive or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual performance process.

Haven House is committed to Equal Opportunities in Employment and therefore it is our aim to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, and nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable. Haven House is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Haven House to fulfil these obligations, policies and codes of good practice.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

Haven House is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Person Specification

Experience

Essential

• Proven experience in clinical governance, risk management, policy development and audit
• Experience of delivering clinical education and competency programmes
• Experience of nursing children/young people with life-limiting conditions
• Evidence of leading QI projects or research activity

Desirable

• Knowledge of quality improvement methodologies (e.g. PDSA, Lean)
• Experience with electronic governance/education systems

Qualifications

Essential

• Registered Nurse (RSCN/RN Child or RGN) with current NMC registration
• Degree or equivalent qualification in nursing or healthcare
• Teaching qualification (e.g. ENB998/C&G 730)

Personal Qualities

Essential

• Evidence of professional development
• Ability to motivate and lead a clinical team
• Evidence of skills in decision making diplomacy and negotiation and conflict resolution
• Diplomacy and advocacy skills in relation to families, other agencies and within Haven House
• Positive attitude, proactive, enthusiastic, flexible, innovative and creative thinker
• Ability to meet set targets and work to deadlines
• Recognise and value the contribution of others
• Proactive, innovative and strategic thinker
• Resilient, adaptable and solution-focused
• Commitment to safeguarding, equality and diversity
• Proactive, innovative and strategic thinker

Skills and Abilities

Essential

• Excellent leadership and team-management skills, with line-management experience
• Strong verbal and written communication skills
• Advanced IT skills (including data analysis, e-learning platforms)
• Ability to plan, deliver and evaluate education programmes
• Skilled in root-cause analysis and incident investigation
• Highly organised with strong time management and prioritisation skills

Desirable

• Facilitation skills for large-group workshops or conferences
• Experience of change-management methodologies

Person Specification
Experience

Essential

• Proven experience in clinical governance, risk management, policy development and audit
• Experience of delivering clinical education and competency programmes
• Experience of nursing children/young people with life-limiting conditions
• Evidence of leading QI projects or research activity

Desirable

• Knowledge of quality improvement methodologies (e.g. PDSA, Lean)
• Experience with electronic governance/education systems

Qualifications

Essential

• Registered Nurse (RSCN/RN Child or RGN) with current NMC registration
• Degree or equivalent qualification in nursing or healthcare
• Teaching qualification (e.g. ENB998/C&G 730)

Personal Qualities

Essential

• Evidence of professional development
• Ability to motivate and lead a clinical team
• Evidence of skills in decision making diplomacy and negotiation and conflict resolution
• Diplomacy and advocacy skills in relation to families, other agencies and within Haven House
• Positive attitude, proactive, enthusiastic, flexible, innovative and creative thinker
• Ability to meet set targets and work to deadlines
• Recognise and value the contribution of others
• Proactive, innovative and strategic thinker
• Resilient, adaptable and solution-focused
• Commitment to safeguarding, equality and diversity
• Proactive, innovative and strategic thinker

Skills and Abilities

Essential

• Excellent leadership and team-management skills, with line-management experience
• Strong verbal and written communication skills
• Advanced IT skills (including data analysis, e-learning platforms)
• Ability to plan, deliver and evaluate education programmes
• Skilled in root-cause analysis and incident investigation
• Highly organised with strong time management and prioritisation skills

Desirable

• Facilitation skills for large-group workshops or conferences
• Experience of change-management methodologies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

Haven House Children's Hospice
Address

The White House

Woodford Green

Essex

IG8 9LB

Employer's website