Group Facilitator

Central and North West London NHS Foundation Trust; Hounslow; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare organization is seeking a Group Facilitator to enhance service user recovery through therapeutic group interventions. The role involves working collaboratively with a multidisciplinary team to support individuals facing substance use challenges, ensuring a holistic approach to care and recovery.

Qualifications

• Experience in facilitating groups and individual activities.
• Experience of working in a multi-cultural environment.
• Understanding of the needs of service users with substance use issues.

Responsibilities

• Facilitate Psycho-Social based Group Work interventions for service users.
• Support service users in identifying appropriate group work programs.
• Engage service users in group work and promote a culture of hope.

Skills

Communication

Interpersonal skills

Problem-solving

Organizational skills

Emotional intelligence

Education

5 GCSEs at A*-C

Job description

Job Overview

The Group Facilitator is a fast-paced, highly rewarding, service user-facing role integral to the smooth running and holistic offer of care and treatment to service users at ARC Hounslow.

You will need to be creative and possess determination to continually improve and adapt the offers of therapeutic, recovery, and skill-based groups to promote recovery and independence among our service users.

We are looking for someone who has:

• Good communication skills: verbal and written, English to GCSE or equivalent
• Experience in facilitating groups and individual activities
• Experience of working in a multi-cultural environment
• An understanding of the needs of service users with substance use issues
• Experience of working/lived experience in substance use and/or mental health settings is an advantage

If so, there is an exciting opportunity to join our team as a Group Facilitator, working alongside the Lead Group Facilitator, Senior Group Facilitator, Recovery Day Programme team, Nurses, Recovery Practitioners, Peer Support Workers, and a Consultant Psychiatrist at ARC Hounslow. You will work closely with the Multi-Disciplinary Team (MDT) to facilitate Psycho-Social Group interventions and other service user-centered activities.

Main duties of the job

CLINICAL:

• To facilitate Psycho-Social based Group Work interventions for people experiencing substance use disorders
• To engage service users in group work and promote a culture of hope and recovery
• To support service users in identifying the most appropriate group work program to meet their needs
• To work with local and regional mutual aid groups and community-based aftercare options
• To develop and promote the group program at ARC Hounslow and the Recovery Day Programme
• To assist service users in identifying their strengths, interests, and goals, supporting their recovery process
• To ensure accurate documentation of all service user contacts and support administrative tasks
• To support holistic recovery-oriented activities, including creative and arts-based approaches

COMMUNICATION:

• To demonstrate effective communication skills and form positive relationships with warmth and empathy
• To promote the role of the group work program within ARC Hounslow
• To maintain professional relationships with confidentiality and boundaries

Working for our organization

Job Flexibility

The post holder must work flexibly, providing assistance as needed, which may involve a developing role.

Working Relationships

All staff should support each other, deputize, and cover when appropriate.

Health and Safety

Employees must adhere to the Trust's Health and Safety Policy, ensuring safety procedures are followed to maintain a safe environment.

The successful applicant may contact patients or service users. We encourage vaccination to protect everyone involved.

Detailed Job Description and Main Responsibilities

The Group Facilitator will work with the team to deliver evidence-based group interventions, including Motivational Interviewing, Relapse Prevention, Activity-based CBT, Positive Psychology, and Solution Focused interventions, supporting service users from contemplation to long-term recovery.

The role requires knowledge of therapies relevant to substance use disorders and experience in assessment, care planning, case management, risk assessment, and recovery interventions. The post promotes a coaching approach to help service users identify goals and develop recovery plans. Regular supervision and training opportunities are provided.

The role is based at ARC Hounslow, supporting social inclusion through therapeutic activities for service users with substance use issues.

Person Specification

Qualifications

• 5 GCSEs at A*-C

Experience

• Facilitating groups and individual activities
• Teamwork experience
• Working in a multicultural environment

Desirable: experience in substance use settings, voluntary work, health activities, teaching, or group facilitation.

Skills and Knowledge

• Knowledge of recovery principles
• Interpersonal and communication skills
• Interviewing and listening skills
• IT proficiency
• Ability to respond professionally to stress and unpredictability
• Problem-solving and innovative thinking
• Understanding of mental health and disabilities
• Organizational and planning skills
• Teamwork and challenge discrimination
• Support with daily living activities
• Emotional intelligence and reflectivity

Desirable: knowledge of coproduction and supporting families.

Other

• Willingness to work flexible hours, including evenings and weekends
• Transport ability
• Interpersonal skills across disciplines and with service users
• Calmness in emergencies

Desirable: interest in working with youth and families, and a driver’s license.