Support Administrator

TN United Kingdom; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in High Wycombe is seeking a Support Administrator for a temporary contract. The role involves administrative duties related to certificates, ensuring compliance with data protection, and responding to student inquiries. The ideal candidate will have prior admin and customer service experience and be confident in Microsoft applications.

Qualifications

• Previous Admin & Customer Service experience required.

Responsibilities

• Printing and checking certificates and final results transcripts.
• Monitor and respond to requests for replacement certificates.
• Ensure compliance with data protection regulations.

Skills

Admin

Customer Service

Microsoft Packages

Job description

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Support Administrator - High Wycombe - Temp Contract

Pertemps is currently recruiting for a Support Administrator to join our client based in High Wycombe.

Hourly Rate: £12.21

Assignment: 4 months temporary contract

Hours: Mon-Fri 9am-5pm

Duties:

- Printing and checking certificates and final results transcripts at defined periods following an examination board
- Pack and dispatch certificates while maintaining appropriate records, and check and address any errors before dispatch
- Monitor and respond to requests for replacement certificates and transcripts, including printing and dispatch as required, and use established systems to create reports on this activity
- Ensure compliance with data protection regulations and retention policies.
- Respond to routine and non-routine requests from students regarding certificates
- Prepare and collate documentation for certificate and verification purposes

Requirements:

- Previous Admin & Customer Service experience
- Confident in Microsoft Packages

If you would be interested in this role, please apply or call Corinne at Pertemps.