Account Director

CastleBell Recruitment; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading recruitment agency is seeking an Account Director to lead high-profile accounts and drive commercial excellence. The ideal candidate will possess significant experience in events, content, or brand activation, with a strong commercial acumen and exceptional communication skills. This role requires a strategic thinker who can inspire teams and build trusted client relationships, ensuring the agency is a primary partner in business planning.

Qualifications

• Significant experience in a comparable role within events, content, or brand activation.
• Experience managing accounts and budgets exceeding £1m.
• Proven ability to lead teams on creative and strategic projects.

Responsibilities

• Lead high-profile accounts and drive commercial excellence.
• Develop and implement strategic account plans.
• Build and nurture trusted client relationships.

Skills

Strategic thinking

Commercial acumen

Exceptional communication

Leadership

Presentation skills

Job description

Account Director

A commercially focused account leader with excellent strategic relationship-building skills. A proactive thinker who can spot opportunities and act on them with natural curiosity and a drive to succeed. Someone who can motivate and lead teams, connect departments and skill sets to produce exceptional and profitable experiences for both clients and the agency.

You’re a challenger who asks intelligent questions to better understand clients, their business, and objectives. You’re a compelling presenter and act as a consultant to your clients, earning and building their trust.

Key Accountabilities

• Lead high-profile accounts with integrity and insight to ensure the agency is considered a primary partner at every relevant business touchpoint.
• Drive commercial excellence across all accounts. Build and create positive financial outcomes.
• Bring an entrepreneurial mindset and collaborative approach to deliver impact and commercial value.
• Build and nurture trusted relationships that provide stability and long-term visibility in client business planning. Adopt client objectives as your own.
• Develop and implement strategic account plans that align internal capabilities with client objectives to maximize opportunity and account growth.
• Maintain strong ownership of commercial growth and profitability on accounts, meeting set targets.
• Oversee delivery on client objectives across multiple projects.
• Build a deep understanding of client businesses, sectors, and industries to add value and act as a brand steward internally.
• Lead and inspire teams to deliver industry-leading projects and pitches, aligned with client briefs and commercial goals.
• Collaborate with teams and clients to set clear project objectives and exceed them. Provide counsel and problem-solve creatively where needed.
• Represent agency values and contribute positively to internal culture and community.
• Perform other duties as appropriate for the role.

Skills & Experience

• Significant experience in a comparable role within events, content, or brand activation.
• Client-focused, brand-aware, and business-oriented.
• Strategic thinker with entrepreneurial drive.
• Strong commercial acumen, with experience managing highly profitable accounts and budgets exceeding £1m.
• Exceptional communication skills with the ability to build rapport and adapt approaches.
• Excellent presentation and organisational abilities.
• Confident in expressing a point of view and challenging constructively.
• Comfortable operating in a fast-paced, flexible environment.
• Proven ability to organise and lead teams on creative and strategic projects or pitches.
• Embrace and promote the agency’s values and behaviours.