EE Retail Store Leader

EE Retail; Houghton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Online GP

Carer's Leave

Family Leave

Discounts on EE/BT products

Career Development

Volunteering Days

Private Healthcare

Job summary

EE Carlisle Store is seeking a Retail Commercial Leader to shape the regional commercial strategy and support stores in achieving outstanding results. You will lead with analytical insight, coach colleagues, and partner with Regional Managers to translate performance data into momentum across the region.

The role requires balancing strategic thinking with hands-on leadership, driving customer experience and commercial excellence while working with a flexible approach within the regional team.

Qualifications

• Role requires strong analytical capability and retail understanding.
• Leadership and coaching to develop store teams.
• Ability to translate performance data into actionable initiatives.

Responsibilities

• Shape commercial strategy to drive performance across the region.
• Lead with insight to influence store outcomes and customer experience.
• Coach and develop store teams, driving high performance.
• Partner with Regional Managers and visit stores regularly.
• Provide data-driven input to key regional decisions.

Skills

Analytical capability

Retail understanding

Leadership

Coaching

Relationship building

Job description

Location: EE Carlisle Store

Hours: Full Time, 37.5 hours per week

Salary: £35,363 plus commission

What's in it for you?

• Online GP: Access to a private GP 24/7 for you and your immediate family
• Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off
• Family Leave: Equalised maternity, paternity and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year
• Huge Discounts: Save on EE & BT products, including mobile and broadband
• Career Development: Ongoing support to help you grow your skills and develop
• Volunteering Days: Paid time off to give back to your local community
• Optional Private Healthcare and Dental: Protection for you and your family

Shape commercial success. Lead with insight.

Commercial performance at EE is about more than numbers – it’s about understanding what drives our business, spotting opportunities for growth, and helping teams across the region deliver their best. As a Retail Commercial Leader, you’ll play an essential role in shaping our commercial strategy and supporting our stores to achieve outstanding results.

This is a role for someone who combines analytical capability with real-world retail understanding. Your insights will influence key decisions, your coaching will help colleagues grow, and your leadership will ensure commercial activity translates into real business impact.

You’ll be the link between performance, people, and action – transforming insight into momentum. If you want a role where you can shape strategy, develop capability, and make a visible difference across a region, this is your opportunity to step up, lead with purpose, and drive commercial excellence.

In this role, you’ll partner closely with Regional Managers, regularly visit stores, and stay connected to our latest products and propositions. Commercial performance data will help you identify priorities, opportunities and emerging trends, enabling you to share clear insights and recommendations across the region. Store visits will give you the chance to coach, support and develop colleagues, driving high performance and great customer experiences. You’ll also contribute data-driven input to key decisions and step in to support the Regional Manager when required. To thrive here, you’ll bring the ability to inspire others, influence effectively and build strong relationships at every level.

At EE, we’re building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We’re open to flexible working, including part-time hours, job shares and other options, and we provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we’ll help find a role that fits your life and your ambitions.

Create momentum. Build the future with us.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.