Education Welfare Officer

Wmjobs; Wolverhampton; Hybrid; GBP 31,000 - 35,000; Part time

Job summary

Education Welfare Officer role within City of Wolverhampton Council's Attendance Service, offering flexible working from home with field-based work in schools and council locations. 20 hours per week, pro rata salary £31,015–£34,811 depending on grade, permanent part-time position.

The post involves working with schools and families to improve education engagement for young people, ensuring attendance duties are carried out effectively and meeting statutory requirements.

Qualifications

• Be self-motivated and able to work on their own initiative.
• Experience and knowledge of legal processes and relevant legislation relating to school attendance, children missing education and children not in full-time education.
• Be able to demonstrate their understanding and application of guidance regarding school attendance, children missing education and children not in full-time education.
• Have the ability to develop excellent working relationships with Schools, families and partner agencies
• Be able to work independently as well as part of a team.
• Have demonstrable ability to provide support and challenge where needed.

Responsibilities

• Support our traded attendance offer to schools and ensure duties around attendance are carried out effectively.
• Collaborate with families, schools and partner agencies to promote suitable education for all young people.
• Work within statutory frameworks to deliver attendance services.
• Develop and maintain strong relationships with schools and local partners.
• Promote engagement and positive outcomes for children and young people.

Skills

Self-motivation

Initiative

Legal knowledge

Relationship building

Team collaboration

Job description

Education Welfare Officer

Salary - £31,015 - £34,811 pro rata (Grade 5)

Hours - 20 Hours, all year round

Contract type - Part time, Permanent

Work Style - Flexible: working from home with field based work within schools and office/council locations.

Previous applicants need not apply

An exciting opportunity has arisen to join the City of Wolverhampton’s Attendance Service, as an Education Welfare Officer.

The Attendance Service works alongside schools and families to encourage the education engagement of young people within Wolverhampton, to ensure positive outcomes for all.

We are looking for an experienced and proactive individual to join and enhance the Attendance Team. The postholder will support our traded attendance offer to schools, to ensure duties around attendance are carried out effectively. This is an exciting post which will require the successful candidate to work collaboratively with families, schools and partner agencies in ensuring all young people are receiving a suitable education.

The Attendance Team is part of Wolverhampton's SEND and Inclusion service, which includes the Educational Psychology Service, SEN Early Identification and Support team and Inclusion team. This is a forward-thinking service which places best outcomes for children and young people at the heart of all we do.

Key Requirements

• Be self-motivated and be able to demonstrate an ability to work on their own initiative as part of a fast-moving team, within statutory frameworks.
• Have experience and knowledge of legal processes and relevant legislation relating to school attendance, children missing education and children not in full- time education.
• Be able to demonstrate their understanding and application of guidance regarding school attendance, children missing education and children not in full-time education.
• Have the ability to develop excellent working relationships with Schools, families and partner agencies
• Be able to work independently as well as part of a team.
• Have demonstrable ability to provide support and challenge where needed.

We are a values-led service, committed to being child-centred, inclusive, collaborative, and solution-focused. If you share our commitment to promoting equality and improving outcomes for children and young people, we would love to hear from you.

This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

The interview process will consist of a task and formal panel interview. Further details will be provided to shortlisted candidates.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect.

Recruitment of Ex-Offenders

We arecommittedto the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against anyindividualon the basis of a conviction or any other information revealed as a result of a DBS disclosure.

Attached documents

Education Welfare Officer - Job Description 2026.pdf