Participation Officer

WMJobs; Wolverhampton; On-site; GBP 30,000 - 34,000; Full time

Job summary

City of Wolverhampton Council is seeking a full-time Participation Officer to support youth and adult voice forums and help shape services for children, young people and families. The role requires evening and some weekend work, with flexible hours to meet service needs.

You will engage diverse groups, ensuring their views influence delivery and strategy. Applicants should demonstrate experience working with adults, children and young people, and possess knowledge of Adult and Children and

Qualifications

• Evidence of working effectively with groups of adults, children and young people.
• Sound knowledge of issues relating to Adult and Children and Family services.
• Knowledge and experience of using different methods of consulting with different groups/communities.
• Analytical skills to interpret feedback and data.
• Experience engaging users and carers in service planning and delivery of activities.
• Ability to operate within a performance management framework.
• Experience working in multicultural communities.

Responsibilities

• Support the youth and adult voice forums and help inform service design and strategies.
• Work evenings and some weekends with flexible hours as required by the service.
• Share views and ensure people’s opinions inform changes to service delivery.

Skills

Group facilitation

Adult and children services knowledge

Consultation methods

Analytical skills

User and carer engagement

Performance management

Multicultural communities experience

Job description

City of Wolverhampton Council

Participation Officer

Salary - Grade 5 (£30,024 – £33,699)

Hours - 37 hours

Contract Type - 1 Full time, Permanent

Previous applicants need not apply

The Participation of children, young people and adults in the City of Wolverhampton is a key priority of the council. This is supported in Wolverhampton by the youth and adult voice forums which consists of:

• Youth Council
• HY5!
• Families on Board
• The Children in Care Council
• The Care Leavers Independent Collective Forum
• Adult Voice and Choice
• The Guardians
• Parent Panels

These groups meet regularly to help share experiences and inform the services provided by City of Wolverhampton Council that support children, young people, families and adults.

The City of Wolverhampton Council are looking to recruit a full time Participation Officer to support the associated youth and adult voice forums. This will include working evening and some weekends and will require you to work flexible hours in response to the needs of the service.

Applications would be welcomed from candidates who share and demonstrate experience of ensuring people’s views and opinions inform changes to service delivery and to influence service design and strategies in relation to adults ,children, young people and family services and able to make clear arrangements to regularly share their views.

In addition, candidates will need to show:

• Evidence working effectively with groups of adults, children and young people
• Have a sound knowledge of issues related to Adult and Children and Family services
• Knowledge and experience of using different methods of consulting with different groups/communities
• Analytical skills
• Engagement of users and carers in service planning and delivery of activities
• Operate within a performance management framework
• Working in multicultural communities

This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

Please note as part of the interview process you will be required to prepare a presentation. Further details will be provided to shortlisted candidates.

For more information, please contact Clare Bishop, Senior Co-Production Officer: [e-mail]

NJC Pay Award for 2026 / 2027

The annual pay increases for 2026/27 for NJC Local Government Employees are currently being negotiated and, once agreed, will be effective from 1 April 2026.

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We’ve received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure.

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please

Attached documents

Person Specification