Education Welfare Officer

North Star Community Trust Ltd; Enfield; On-site; GBP 26,000 - 36,000; Full time

Job summary

North Star Community Trust invites applications for an Education Welfare Officer to work across our academies to improve attendance and support families. You will help children overcome barriers to regular attendance and work with school leaders, parents and external agencies to identify concerns and implement supportive pathways.

You will carry out home visits, coordinate safeguarding with authorities, and manage a busy caseload.

Qualifications

• Experience in school attendance or education welfare.
• Ability to manage complex cases and work with families.
• Understanding of safeguarding, attendance guidance, and persistent absence.
• Excellent communication and organisational skills.

Responsibilities

• Improve school attendance across North Star Community Trust academies.
• Support families and external agencies to remove barriers to attendance.
• Carry out home visits and coordinate safeguarding with local authorities.

Skills

School attendance

Education welfare

Pastoral support

Complex cases management

Safeguarding

Communication skills

Data analysis

Job description

Why join us?

North Star Community Trust are a family of academies built on the belief that we are Stronger Together. The Trust plays a vital role in the communities it serves, creating real, lasting change through education, opportunity and support. The Trust’s vision is to help every child succeed at school and in life. We live by the values of Education, Community, Opportunity , ensuring every pupil receives an excellent education, feels part of a strong and caring community, and has the chance to grow into a confident, well-rounded individual.

About the role

As our Education Welfare Officer, you will work across North Star Community Trust academies to improve school attendance, support families and help children overcome the barriers that prevent them from attending school regularly.

You will work closely with school leaders, parents, carers and external agencies to identify concerns early, manage complex cases and put the right support in place. From carrying out home visits to working with local authorities and safeguarding teams, your role will be key in helping pupils get the support they need to succeed.

This is a great opportunity for someone who is passionate about improving outcomes for children, building positive relationships with families and making a real difference across our Trust.

What we are looking for

We are looking for someone who is passionate about helping children succeed and understands the importance of regular school attendance. You will be confident working with families, building relationships and finding practical ways to overcome barriers to education.

You will ideally have:

• Solid experience in school attendance, education welfare, pastoral support or working with families.
• Experience managing complex cases and supporting families who may be struggling with their children’s attendance.
• A good understanding of attendance guidance, safeguarding, persistent absence and the needs of vulnerable pupils.
• Excellent communication skills and the confidence to build positive relationships with parents, carers, school staff and external agencies.
• Strong organisational skills, with the ability to manage a busy caseload, analyse attendance data and maintain accurate records.
• Experience working with schools, local authorities and other agencies to support children and families.
• A flexible approach and willingness to carry out home visits and travel between our academies.

Above all, you will share our commitment to safeguarding, inclusion and ensuring every child has the opportunity to succeed at school and in life.

What we offer

We are committed to being a supportive, caring and rewarding place to work and learn, and to being an employer of choice. A full overview of our offer, including staff benefits, our People Plan and what our staff say about working with us, can be found in the supporting documents attached.

Safeguarding statement

We are fully committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. As part of our recruitment process, the successful candidate will be required to undergo safer recruitment checks, including enhanced clearance through the Disclosure and Barring Service (DBS) and any other pre-employment checks relevant to their role.

Equal opportunities

We are committed to fostering a positive and inclusive working culture that reflects our Trust's ethos of being ‘Stronger Together.’ The Trust is committed to promoting equality of opportunity for all. It aims to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

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