Education Team Leader: Student & Staff Support

Newcastle University

Newcastle upon Tyne

On-site

GBP 32,000 - 33,000

Full time

2 days ago

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Benefits offered by this job

Excellent benefits

Generous holidays

Pension scheme

Health & wellbeing initiatives

Job summary

Newcastle University Business School is seeking two Education Team Leaders to join the Education Team in Newcastle City Centre. You will organise, manage and prioritise workloads for Education Administrators and Assistants, delivering an efficient support service to staff and students.

You will work with the Education Management Team to build and develop the team, coordinate assessment procedures and provide admin support to School Committees and forums, ensuring consistent high standards of

Qualifications

Experience working independently and handling unforeseen problems.
Comprehensive knowledge of relevant work practices and procedures.
Ability to provide first-line guidance to customers in own area.
Understanding of standards and regulations governing the role.
Experience in supervising administrative staff in a HE context.

Responsibilities

Lead and develop the Education Administrators and Assistants.
Coordinate School assessment procedures and AoL processes.
Provide administrative support to School Committees and Forums.
Ensure high-quality service to staff and students across the programme lifecycle.
Oversee timetabling processes and relations with Timetable Services.
Support governance structures (BoS, BoE, PEC, and other committees).
Collaborate with Education Management to improve business processes.