Education & Retail Training Lead

Charlotte Tilbury Beauty; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

Charlotte Tilbury Beauty is seeking an Education & Retail Coordinator to plan, deliver and measure educational activity across the Travel Retail region and retailers. You will support both Education and Sales functions and work with a range of stakeholders to ensure training aligns with NPD launches and regional calendars.

You will create training content using our Learning Management System, manage field communications, and lead classroom trainings, regional conferences, and events,

Responsibilities

• Taking direction from the Head of Education and leveraging the assets available from the Global Education team, create a suite of physical and digital training content for Team Tilbury, covering NPD launches, Start of a Dream follow-up, artistry development, L&D and more by utilising our in‑house Learning Management System and authoring tools.
• Plan and deliver the training material required for all NPD launches in time for regional training sessions
• Working closely with multiple stakeholders, share and borrow best practice on content modification and delivery
• Manage the training content and creation required for all field communication, including Start of a Dream, Seasonal Schools, Conferences, pathway development, all branded training material, and any other ad hoc requirements
• Attention to detail in updating/proofreading existing & new training materials
• Create annual/biannual departmental hero videos. Managing the project from initial brief to execution
• Education lead on the internal communications channel featuring department updates and scheduled events

Job description

Charlotte Tilbury Beauty is seeking an Education & Retail Coordinator to plan, deliver and measure educational activity across the Travel Retail region and retailers. You will support both Education and Sales functions and work with a range of stakeholders to ensure training aligns with NPD launches and regional calendars.

You will create training content using our Learning Management System, manage field communications, and lead classroom trainings, regional conferences, and events,