Education, Health and Care Coordinator - SEND Team

South Gloucestershire Council; Yate; On-site; GBP 25,000 - 35,000; Part time

Job summary

South Gloucestershire Council is seeking an experienced SEND Support Officer to manage EHCPs and support families through assessments and annual reviews. You will work with children, families and professionals to ensure plans are co-produced, outcome-focused and compliant with legislation.

You will handle a caseload across a geographic area, advise on school placements and funding, and participate in multi‑agency decision-making panels.

Qualifications

• It is essential that you hold a relevant qualification, such as an NVQ Level 3, or have equivalent relevant experience in health or social care.
• You will have previous experience of working with a wide range of people, including families and professionals across education, social care and health services.
• Experience within a SEND or education setting would be advantageous.
• You should understand legislation relating to children and young people with special educational needs and their families.
• Knowledge of local authority safeguarding policies and procedures is desirable.

Responsibilities

• You will be responsible for producing high-quality EHCPs following needs assessments or annual reviews.
• You will manage a caseload of EHCPs within a geographical area and advise on school placements, funding and support.
• You may prepare and present cases for multi‑agency decision‑making panels.
• You will develop relationships with schools and partner organisations and act as a key contact on SEND matters.
• You may chair multi‑agency meetings with senior education leaders, SENCOs, educational psychologists and health professionals.
• You will plan and prioritise workload to meet team targets and maintain quality assurance.

Skills

Communication skills

SEND legislation knowledge

Safeguarding policies knowledge

Driving licence / travel

Education

NVQ Level 3 or equivalent health or social care experience

Job description

How you'll make a difference

Working within a small cluster team, you will be the main point of contact for parents, carers, children and young adults throughout the education, health and care plan (EHCP) or needs assessment process. Using your communication and relationship‑building skills, you will ensure families are kept informed of progress and developments, providing advice and support at every stage.

As part of the Education, Learning and Skills service, you will contribute to the delivery of high‑quality, coordinated person‑centred services that respond to need and promote an early help and preventative approach.

What you will be doing

• You will be responsible for producing high-quality EHCPs following needs assessments or annual reviews. Working closely with children and young people, their families and a range of professionals, you will ensure plans are co‑produced, outcome‑focused and compliant with relevant legislation.
• Managing a caseload of EHCPs within a geographical area, you will build effective relationships with schools and families to provide advice and guidance on school placements, funding arrangements and available support.
• When required, you will prepare and present your cases for multi‑agency decision‑making panels.
• Working collaboratively with colleagues in education settings and partner organisations, you will develop strong professional relationships and act as a key point of contact on matters relating to special education needs and disabilities (SEND) identification, statutory processes, school information and outcomes.
• You may be asked to chair multi-agent meetings involving senior education leaders, SENCOs, educational psychologists and health professionals.
• Using your organisational skills, you will plan and priorities your workload to meet team targets, ensuring quality assurance processes are consistently followed and high standards of service delivery are maintained.

What we need from you

• It is essential that you hold a relevant qualification, such as an NVQ Level 3, or have equivalent relevant experience in health or social care.
• You will have previous experience of working with a wide range of people, including families and professionals across education, social care and health services. Experience of working within a SEND or education setting would be advantageous.
• It will be key for you to have an understanding of legislation relating to children and young people with special educational needs and their families.
• Ideally, you will have knowledge of local authority safeguarding policies and procedures, with an understanding of how these are applied in practice to support children, young people and families.

What you need to know

• We have two positions available, 30 hours per week and 25 hours per week.
• Your salary will be pro rated to hours worked.
• Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.
• You will be required to travel widely within the authority so you must either have a current valid driving licence and provide a car or have access to an appropriate means of travel.

Interviews will take place on 9th October 2026.

How a career at South Gloucestershire Council is different

• As part of our benefits package, you will receivegenerous annual leave(pro rata), employeewellbeing supportand you will have access to a range ofstaff discounts,including eye tests, travel, shopping and leisure activities.
• We know our team work best when they have balance in their lives and we offer genuineflexibilityto help them achieve thatwork/life balance.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of ourtraining and developmentoffer, which helps make the greatest long‑term difference in work.
• We recognise that ourdiverse teamof skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We arecommitted to safeguardingand promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!